Life Care Center of Gwinnett
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 192 Google reviews

Watch Life Care Center of Gwinnett
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a highly regarded rehabilitation team that many families credit for successful recoveries. However, given the recurring reports of neglect regarding hygiene and wound care, we strongly advise families to visit frequently and monitor the daily care of their loved ones closely. Ensure you have a clear point of contact for medical concerns, as communication with management can be inconsistent.
Google Reviews
Google Reviews
192 reviews on Google“Life Care Center of Gwinnett receives polarized feedback, with many families praising the facility for its effective physical therapy programs and friendly, attentive staff. However, a significant number of reviewers report critical failures in basic care, including issues with wound management, hygiene, and communication, suggesting that the quality of care can be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, attentive nursing and support staff
- Clean and well-maintained facility
- Engaging activities and social programs
Concerns
- Neglect of basic hygiene and patient monitoring (bedsores, soiled clothing) (mentioned by 7 reviewers)
- Poor communication and slow response times from management (mentioned by 5 reviewers)
- Medication management errors and mismanagement (mentioned by 3 reviewers)
- Staffing issues and lack of responsiveness to call lights (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily care and communication?
- 2With the current staffing levels, what is your facility's protocol for ensuring call lights are answered promptly and that residents receive consistent assistance with hygiene and personal care?
- 3Given the importance of medication safety, could you walk me through your double-check process to ensure residents receive the correct dosages at the right times?
- 4I’ve read great things about your physical and occupational therapy programs; how are these integrated into the daily routine for residents who need extra support?
- 5How do you keep families updated on changes in a resident's health or care plan, and who is the primary point of contact if we have questions or concerns?
- 6What steps are taken to ensure that residents are monitored regularly to prevent skin issues or discomfort, especially for those who need help with mobility?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist are top-notch, encouraging, and willing to work with him on all accounts. This choice was the best one for our family.”
“My mom was sent to this facility for rehab care after a fall... I found that my mom slept in the day clothes she had on the day before. I asked for assistance to get her changed and the caregiver had an attitude.”
“The nursing staff and technicians are the absolute best and took such good care of my mom. We especially enjoined the event coordinators Janie and Michelle who were so much fun.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Half of this facility's deficiencies stemmed from family complaints, indicating ongoing resident concerns. The most recurring problems involve care planning and assessment issues, which appeared in both 2023 and 2025 surveys, suggesting persistent challenges in developing proper care plans for residents. Additional issues included medication management, safety environment standards, and building safety systems. While all deficiencies show correction dates, the repeated care planning violations across surveys raise questions about sustained quality improvements.
Apr 10, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Apr 10, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Sep 14, 2023Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sep 14, 2023Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Life Care Center of Gwinnett
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 12 of 194 (Best)
Ownership & Management
Owners
Preston, Forrest
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
192 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Delmar Gardens of Gwinnett
3.0 miNursing Home · Lawrenceville, GA
Bestcare Senior Home 2
3.2 miAssisted Living · Lawrenceville, GA
A & R Personal Care Home
3.9 miAssisted Living · Snellville, GA
Idris Twins Personal Care Home
5.0 miAssisted Living · Snellville, GA
Elaine's Personal Care Home III
6.2 miAssisted Living · Stone Mountain, GA
My House (2) Community Care Facility
6.4 miAssisted Living · Snellville, GA