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Nursing HomeMedicaid Top Rated

Life Care Center of Gwinnett

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

3850 Safehaven Drive, Lawrenceville, GA 30044163 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 192 Google reviews

5
4
3
2
1
Life Care Center of Gwinnett Nursing Home in Lawrenceville, GA — Street View
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What this means for your family

This facility has a highly regarded rehabilitation team that many families credit for successful recoveries. However, given the recurring reports of neglect regarding hygiene and wound care, we strongly advise families to visit frequently and monitor the daily care of their loved ones closely. Ensure you have a clear point of contact for medical concerns, as communication with management can be inconsistent.

Google Reviews

Google Reviews

192 reviews on Google
Life Care Center of Gwinnett receives polarized feedback, with many families praising the facility for its effective physical therapy programs and friendly, attentive staff. However, a significant number of reviewers report critical failures in basic care, including issues with wound management, hygiene, and communication, suggesting that the quality of care can be inconsistent.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean7.0Activities9.0Meds3.0MemoryN/AComms4.0Value5.0

Strengths

  • Highly effective physical and occupational therapy
  • Warm, attentive nursing and support staff
  • Clean and well-maintained facility
  • Engaging activities and social programs

Concerns

  • Neglect of basic hygiene and patient monitoring (bedsores, soiled clothing) (mentioned by 7 reviewers)
  • Poor communication and slow response times from management (mentioned by 5 reviewers)
  • Medication management errors and mismanagement (mentioned by 3 reviewers)
  • Staffing issues and lack of responsiveness to call lights (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.62025(35)4.02026(5)

Distribution · 40 analyzed

5
31
4
6
3
0
2
0
1
3

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily care and communication?
  • 2With the current staffing levels, what is your facility's protocol for ensuring call lights are answered promptly and that residents receive consistent assistance with hygiene and personal care?
  • 3Given the importance of medication safety, could you walk me through your double-check process to ensure residents receive the correct dosages at the right times?
  • 4I’ve read great things about your physical and occupational therapy programs; how are these integrated into the daily routine for residents who need extra support?
  • 5How do you keep families updated on changes in a resident's health or care plan, and who is the primary point of contact if we have questions or concerns?
  • 6What steps are taken to ensure that residents are monitored regularly to prevent skin issues or discomfort, especially for those who need help with mobility?

Personalized based on this facility's data


Key Review Excerpts

The physical therapist are top-notch, encouraging, and willing to work with him on all accounts. This choice was the best one for our family.

Long-term resident's family · 2025★★★★★

My mom was sent to this facility for rehab care after a fall... I found that my mom slept in the day clothes she had on the day before. I asked for assistance to get her changed and the caregiver had an attitude.

Rehab patient's family · 2025☆☆☆☆

The nursing staff and technicians are the absolute best and took such good care of my mom. We especially enjoined the event coordinators Janie and Michelle who were so much fun.

Rehab patient's family · 2026★★★★★
Source: 192 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.45hrs
84%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.2%
Worse than Avg
Here
80.2%
US
93.4%
GA
91.2%
Gwinnett
98.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Gwinnett
11.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
14.4%
GA
15.7%
Gwinnett
18.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
19.4%
GA
16.0%
Gwinnett
20.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
19.5%
GA
20.5%
Gwinnett
13.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
15.4%
GA
20.1%
Gwinnett
23.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility45.7%
Worse than Avg
Here
45.7%
US
79.7%
GA
78.4%
Gwinnett
91.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.5%
Worse than Avg
Here
70.5%
US
81.8%
GA
80.4%
Gwinnett
91.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
GA
2.4%
Gwinnett
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (6.1)
6 complaint-triggered

Half of this facility's deficiencies stemmed from family complaints, indicating ongoing resident concerns. The most recurring problems involve care planning and assessment issues, which appeared in both 2023 and 2025 surveys, suggesting persistent challenges in developing proper care plans for residents. Additional issues included medication management, safety environment standards, and building safety systems. While all deficiencies show correction dates, the repeated care planning violations across surveys raise questions about sustained quality improvements.

Apr 10, 2025Routine
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Apr 10, 2025Complaint
1
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Sep 14, 2023Complaint
5
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Sep 14, 2023Routine
4
0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Gwinnett

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 12 of 194 (Best)

Ownership & Management

Owners

Preston, Forrest

Owner

Key personnel

Bloomer, VirginiaManaging Control - Governing BodyCason, ChristopherManaging Control - Governing BodySolomon, JenniferManaging Control - Governing BodyFletcher, ToddOfficer / DirectorLay, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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