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Nursing HomeMedicaid Investigative

Life Care Center of Grandview

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6301 East 125th St, Grandview, MO 64030172 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 167 Google reviews

5
4
3
2
1
Life Care Center of Grandview Nursing Home in Grandview, MO — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (16 vs median 10)
  • High staff turnover (56%)
  • High RN turnover (73%)

Below average in MO · Critically understaffed (RN) · Below chain average · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

This facility shows strong results for short-term rehab, with many families praising the therapy team and cleanliness. However, there is a persistent pattern of neglect and communication issues that families must monitor closely. If you choose this facility, we strongly recommend frequent, unannounced visits to ensure your loved one's hygiene and medical needs are being met.

Google Reviews

Google Reviews

167 reviews on Google
Life Care Center of Grandview receives polarized feedback, with many families praising the facility's cleanliness, friendly nursing staff, and effective rehabilitation programs. However, a significant number of reviewers report severe concerns regarding neglect, including unaddressed call lights, poor hygiene, and dangerous lapses in medical care. Families should be aware that while some report a positive, attentive environment, others describe a facility struggling with staffing shortages and inconsistent communication.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean7.0Activities6.0Meds2.0Memory2.0Comms3.0ValueN/A

Strengths

  • Effective rehabilitation therapy programs
  • Clean and well-maintained facility
  • Friendly and professional nursing staff
  • Helpful administrative and reception staff

Concerns

  • Neglect and slow response to call lights (mentioned by 12 reviewers)
  • Poor hygiene and failure to assist with toileting (mentioned by 9 reviewers)
  • Inconsistent or poor communication with families (mentioned by 7 reviewers)
  • Understaffing leading to lack of supervision (mentioned by 6 reviewers)
  • Serious medical errors or failure to address health decline (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'21(3)'23(26)'25(31)'26(27)

Distribution · 130 analyzed

5
85
4
9
3
4
2
2
1
30

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
  • 2Given the current staffing levels, what is your specific process for ensuring that call lights are answered promptly and that residents receive timely assistance with toileting and hygiene?
  • 3With your rehabilitation therapy programs being a noted strength, how do you integrate that same level of focused attention into the daily care for residents who require long-term support?
  • 4What protocols are in place to ensure consistent monitoring and early detection of health changes, especially given the concerns regarding medical oversight?
  • 5How are you currently addressing the challenges in your memory care unit to ensure residents feel engaged and safe throughout the day?
  • 6Can you walk me through how your team manages medication administration to ensure accuracy and prevent the types of errors that families have expressed concern about?

Personalized based on this facility's data


Key Review Excerpts

The nurses are great. They take good care of my grandma. (She can be a handful sometimes.). Also the building was very clean. And smelled decent giving the fact that it’s an elderly are facility.

Memory care family member · 2026★★★★★

My Mother (C. Bumpus) recently came to this facility for rehab. I must say they were wonderful to her. They took very good care of her. She felt welcomed and heard. The staff stayed professional, nice and tended to her needs, they worked well as a team.

Rehab patient's child · 2025★★★★★

My grandmother was there for 2 days they cut her phone off wouldn’t help her with her phone. The first day she was there the night nurse and the aid helping the nurse flopped my grandmother over like a fish which hurt her extremely bad.

Long-term resident's family · 2025☆☆☆☆
Source: 167 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
73%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
15.3%
MO
18.9%
Jackson
17.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.4%
MO
23.6%
Jackson
16.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
MO
84.4%
Jackson
95.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
MO
16.7%
Jackson
9.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
14.4%
MO
19.1%
Jackson
15.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.4%
MO
17.9%
Jackson
21.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
81.8%
MO
65.9%
Jackson
88.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.1%
Mixed vs Avgs
Here
85.1%
US
79.7%
MO
63.5%
Jackson
86.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MO
2.2%
Jackson
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (12.0)
9 complaint-triggered

This facility raises serious concerns with a recent severe abuse/neglect complaint uncorrected and families have filed eight formal complaints. Major recurring issues include fire safety problems, food safety violations, and medication management errors that persist across surveys. Most troubling is an uncorrected November 2025 abuse deficiency with no correction plan, plus an uncorrected discharge issue, suggesting current active problems requiring immediate facility response.

Mar 9, 2026Complaint
1
0580Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Nov 20, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Sep 25, 2024Complaint
1
0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jun 7, 2024Complaint
2
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0761Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 9, 2024Routine
28
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0900Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Meet Health Care Facilities Code mechanical requirements.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0343Potential for harm · PatternCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Feb 29, 2024Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Grandview

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 181 of 194

Ownership & Management

Owners

Developers Investment Company INC

Owner (parent company) · Organization

Key personnel

Eklund, AmberManaging Control - Governing BodyGobson, TracieManaging Control - Governing BodyLofton, TonjaManaging Control - Governing BodyHenry, TerryOfficer / DirectorLay, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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