See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Life Care Center of Coos Bay

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2890 Ocean Blvd, Coos Bay, OR 97420114 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 58 Google reviews

Watch Life Care Center of Coos Bay

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • High staff turnover (68%)
  • High RN turnover (58%)

Above average in OR · Below recommended RN staffing · Above recommended total nurse staffing · $62,868 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its rehabilitation therapy and clean environment, making it a strong candidate for short-term recovery. However, given the serious concerns raised by some families regarding medical oversight and communication during health emergencies, we strongly advise you to ask for a clear plan on how the facility handles medical deterioration and transfers to hospitals.

Google Reviews

Google Reviews

58 reviews on Google
Life Care Center of Coos Bay receives high praise for its rehabilitation services, friendly staff, and clean environment, particularly from families of short-term rehab patients. However, there are serious, albeit less frequent, concerns regarding medical oversight, communication during health crises, and staffing levels during off-hours.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical therapy team
  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Helpful administrative and social services

Concerns

  • Understaffing leading to slow response times and neglect (mentioned by 2 reviewers)
  • Poor communication and delayed medical intervention during health emergencies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(2)'20(1)'22(7)'24(18)'26(5)

Distribution · 61 analyzed

5
50
4
4
3
0
2
1
1
6

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the administration engages with the community through reviews; how does the leadership team ensure that family feedback is used to improve daily care?
  • 2We've heard great things about the physical therapy team here; could you tell us more about how they work with residents to maintain their mobility?
  • 3How does the nursing staff manage communication with families, especially during a sudden change in a resident's health or a medical emergency?
  • 4With the facility being so well-maintained and clean, what kind of daily activities or social outings do you organize to keep residents engaged?
  • 5Since we want to ensure our loved one is never waiting too long for assistance, what steps are being taken to ensure nursing response times remain quick and attentive?
  • 6How does the social services team help new residents transition into the community and settle into their new home?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy my father has gotten has him steadily improving. Very glad to see he’s getting the help he needs.

Rehab patient's family · 2023★★★★★

The rehab side was much nicer than the nursing home side... Walked in on a nurse yelling at a love one for soiling themselves and we had them transferred to another facility.

Family member · 2018☆☆☆☆

If you think your loved one is safe and cared for at this facility... Think again. My mother passed away with Covid, pneumonia, flu and sepsis. It took them 2 weeks to get her to the hospital.

Long-term resident's family · 2022☆☆☆☆
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.85hrs
OK
Registered nurses for medical care
Total Nursing
5.02hrs
OK
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility71.4%
Worse than Avg
Here
71.4%
US
95.5%
OR
95.2%
Coos
98.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.3%
Worse than Avg
Here
76.3%
US
93.4%
OR
95.3%
Coos
98.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.5%
OR
14.0%
Coos
17.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.3%
OR
22.5%
Coos
20.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
OR
4.9%
Coos
4.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.2%
Worse than Avg
Here
13.2%
US
5.3%
OR
5.0%
Coos
6.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.8%
Better than Avg
Here
91.8%
US
79.8%
OR
81.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.0%
Mixed vs Avgs
Here
79.0%
US
81.8%
OR
85.5%
Coos
75.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
OR
1.5%
Coos
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Above state avg (10.4)
16 complaint-triggered
$62,868 in fines

Families have repeatedly filed reports that triggered 14 deficiencies across multiple surveys, with recurring concerns about resident safety, medication management, and care quality. Key problem areas include inadequate protection from abuse and neglect, poor pain management, and infection control failures, with some issues persisting across all three surveys from 2023 to 2024. While the facility corrects violations when cited, the pattern of ongoing complaints suggests systemic care concerns warrant careful consideration before placement.

Apr 16, 2026Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Dec 19, 2025Routine
9
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Sep 27, 2024Routine
17
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Sep 27, 2024Complaint
10
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0772Potential for harm · IsolatedCorrected

Administration Deficiencies

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Jun 16, 2023Routine
7
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Jun 16, 2023Complaint
4
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Sep 27, 2024

$62,868

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Coos Bay

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 129 of 194

Ownership & Management

Key personnel

Butner, NancyManaging Control - Governing BodyFray, SeptemberManaging Control - Governing BodyShader, RobinManaging Control - Governing BodyFletcher, ToddOfficer / DirectorLay, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call