Life Care Center of Centerville
Strong Medicare quality ratings; families often praise caring and attentive nursing staff. Still worth an in-person visit.
based on 39 Google reviews

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What this means for your family
This facility is highly regarded for its rehabilitation team and clean environment, making it a strong candidate for post-acute care. However, families should verify that dietary staff are alerted to specific allergies and monitor call light response times during your initial visits to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
39 reviews on Google“Life Care Center of Centerville receives consistent praise for its dedicated, caring staff and effective rehabilitation services. While many families report high satisfaction with the facility's cleanliness and atmosphere, some concerns persist regarding dietary management for residents with allergies and occasional issues with call light response times and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Effective rehabilitation therapy services
- Clean and well-maintained facility
- Engaging seasonal activities
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Dietary errors regarding food allergies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
- 2With the current staffing levels, what is your protocol for ensuring call lights are addressed promptly during peak hours?
- 3Could you walk me through the safety checks in place for the kitchen to ensure that specific dietary restrictions and food allergies are strictly followed for every meal?
- 4I see you have a strong reputation for rehabilitation services; how do those therapy teams coordinate with the nursing staff to support a resident's daily recovery?
- 5What specific steps is the facility taking to address the recent health inspection findings to ensure the highest standard of care?
- 6Your seasonal activities seem to be a highlight for residents; what are some of the upcoming events that encourage social interaction among the 132 residents?
Personalized based on this facility's data
Key Review Excerpts
“I was so happy with the care and compassion displayed by all the nurses and aids! The food was good and the staff was well organized.”
“The building is clean and there are no odors, which is very pleasant. The food was good and therapy is fantastic.”
“My mom enjoys the activities in dining area & it's always decorated for the seasons & holidays. Friendly staff!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to findings about improper handling of abuse and neglect reporting in 2024, which were corrected by the facility. The most recurring issues involved resident rights violations, medication management problems, and safety/fire system deficiencies. While all violations have been corrected, the pattern shows ongoing challenges across multiple care areas over the three-year period.
Sep 12, 2024Routine11
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Sep 12, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 5, 2020Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Apr 3, 2019Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Life Care Center of Centerville
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 62 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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