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Nursing HomeMedicaid

Life Care Center of Centerville

Strong Medicare quality ratings; families often praise caring and attentive nursing staff. Still worth an in-person visit.

112 Old Dickson Rd, Centerville, TN 37033132 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 39 Google reviews

5
4
3
2
1
Life Care Center of Centerville Nursing Home in Centerville, TN — Street View
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What this means for your family

This facility is highly regarded for its rehabilitation team and clean environment, making it a strong candidate for post-acute care. However, families should verify that dietary staff are alerted to specific allergies and monitor call light response times during your initial visits to ensure your loved one's needs are met promptly.

Google Reviews

Google Reviews

39 reviews on Google
Life Care Center of Centerville receives consistent praise for its dedicated, caring staff and effective rehabilitation services. While many families report high satisfaction with the facility's cleanliness and atmosphere, some concerns persist regarding dietary management for residents with allergies and occasional issues with call light response times and facility maintenance.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean8.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Caring and attentive nursing staff
  • Effective rehabilitation therapy services
  • Clean and well-maintained facility
  • Engaging seasonal activities

Concerns

  • Slow response times to call lights (mentioned by 2 reviewers)
  • Dietary errors regarding food allergies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'19(1)'21(3)'23(3)'26(12)

Distribution · 44 analyzed

5
31
4
9
3
3
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
  • 2With the current staffing levels, what is your protocol for ensuring call lights are addressed promptly during peak hours?
  • 3Could you walk me through the safety checks in place for the kitchen to ensure that specific dietary restrictions and food allergies are strictly followed for every meal?
  • 4I see you have a strong reputation for rehabilitation services; how do those therapy teams coordinate with the nursing staff to support a resident's daily recovery?
  • 5What specific steps is the facility taking to address the recent health inspection findings to ensure the highest standard of care?
  • 6Your seasonal activities seem to be a highlight for residents; what are some of the upcoming events that encourage social interaction among the 132 residents?

Personalized based on this facility's data


Key Review Excerpts

I was so happy with the care and compassion displayed by all the nurses and aids! The food was good and the staff was well organized.

Rehab patient · 2023★★★☆☆

The building is clean and there are no odors, which is very pleasant. The food was good and therapy is fantastic.

Rehab patient · 2020★★★☆☆

My mom enjoys the activities in dining area & it's always decorated for the seasons & holidays. Friendly staff!

Long-term resident's family · 2025★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
67%
Registered nurses for medical care
Total Nursing
3.83hrs
93%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

16

measures

Worse Than Avg

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
19.5%
TN
31.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
15.5%
TN
16.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TN
89.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.3%
TN
18.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
14.4%
TN
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
12.1%
TN
12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
TN
79.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
79.8%
TN
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
TN
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (5.9)
2 complaint-triggered

Families filed complaints that led to findings about improper handling of abuse and neglect reporting in 2024, which were corrected by the facility. The most recurring issues involved resident rights violations, medication management problems, and safety/fire system deficiencies. While all violations have been corrected, the pattern shows ongoing challenges across multiple care areas over the three-year period.

Sep 12, 2024Routine
11
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Sep 12, 2024Complaint
2
0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 5, 2020Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Apr 3, 2019Routine
9
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Centerville

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 62 of 194

Ownership & Management

Owners

Developers Investment Company INC

Owner · Organization

Preston, Forrest

Owner

Preston, Forrest

Owner (parent company)

Key personnel

Neice, BrandiManaging Control - Governing BodySolomon, JenniferManaging Control - Governing BodyWall, BeverlyManaging Control - Governing BodyHenry, TerryOfficer / DirectorLay, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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