Life Care Center of Carrollton
Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and effective rehabilitation services, making it a strong candidate for recovery or long-term care. However, because there are conflicting reports regarding staff attentiveness, we recommend visiting at different times of the day to observe the care environment firsthand.
Google Reviews
Google Reviews
40 reviews on Google“Life Care Center of Carrollton receives high praise from many families for its warm, attentive staff and clean environment. While the facility is described as older, reviewers frequently highlight the kindness of nurses and the effectiveness of the rehabilitation team. However, there are isolated reports of unprofessional behavior and neglect, suggesting that experiences may vary.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Compassionate end-of-life care
Concerns
- Staff unprofessionalism and neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
- 2With your current health inspection rating, what specific steps is the leadership team taking to address recent citations and ensure consistent quality of care?
- 3Given the 3-star staffing rating, how do you ensure that every resident receives consistent, personalized attention throughout the day and night?
- 4Some families have expressed concerns regarding staff communication and professionalism; what training or protocols are in place to ensure all staff members maintain a compassionate and responsive environment?
- 5What does a typical daily activity schedule look like to keep residents engaged and social within this 120-resident community?
- 6Since you have a strong reputation for therapy and end-of-life care, how do you coordinate with families when a resident’s medical needs change or an emergency arises?
Personalized based on this facility's data
Key Review Excerpts
“The staff & Charge Nurse on the skilled rehabilitation wing were very attentive & responsive. The facility is older & a little out dated; but they keep it clean. Food was good; and they have options if you don't like something.”
“The staff is very respectful and allowed us personal, uninterupted space with my mother during her passing. I’ll forever be grateful for all they did for her and her comfort.”
“My mother-in-law has been in this facility for over 5 years, and the staff here treat her better than I could ever have dreamed, some of them act as if she is a beloved grandmother and there is always kindness and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed nine complaint reports about this facility, including serious concerns about resident abuse and financial exploitation that remain uncorrected. The facility shows recurring problems across multiple areas including resident rights violations, food safety and nutrition issues, medication management errors, and building safety defects. While most deficiencies have correction dates, the pattern of repeated violations and ongoing complaint-driven investigations suggests persistent care quality concerns that families should carefully investigate before choosing this facility.
Apr 2, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 25, 2025Routine6
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Apr 25, 2025Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 24, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Life Care Center of Carrollton
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 59 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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