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Nursing Home

Life Care Center of Blount County

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1965 Stewart Lane, Louisville, TN 37777120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 359 Google reviews

5
4
3
2
1
Life Care Center of Blount County Nursing Home in Louisville, TN — Street View
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What this means for your family

This facility is an excellent choice for short-term rehabilitation due to its top-tier therapy department and clean environment. However, families must be proactive; ensure you have a clear communication plan with the nursing team and visit during off-hours to monitor response times, as multiple families reported significant delays in care and call-light responsiveness.

Google Reviews

Google Reviews

359 reviews on Google
Life Care Center of Blount County is widely praised for its modern, clean facility and a highly effective rehabilitation therapy department that helps patients recover and return home. While the majority of families report excellent, compassionate care, a recurring subset of reviewers describes serious issues with slow response times to call lights, inconsistent communication between shifts, and poor food quality. Families should be aware that while many have a five-star experience, there are significant reports of neglect and staffing shortages that warrant careful monitoring.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean9.0Activities7.0Meds3.0MemoryN/AComms5.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Clean, modern, and well-maintained facility
  • Professional and welcoming front-desk staff
  • Compassionate nursing and CNA care (for many residents)

Concerns

  • Slow or non-existent response to call lights (mentioned by 7 reviewers)
  • Poor food quality, cold meals, or late delivery (mentioned by 5 reviewers)
  • Inconsistent communication between staff shifts (mentioned by 2 reviewers)
  • Understaffing, particularly on weekends (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.72025(156)4.82026(62)

Distribution · 218 analyzed

5
189
4
14
3
5
2
0
1
10
23 reviews posted between Jun 24, 2025Jun 28, 2025 · 23 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
  • 2Given the importance of timely assistance, what is your current protocol for monitoring and responding to call lights, especially during evening and weekend shifts?
  • 3I’ve heard great things about your physical and occupational therapy programs; how do you integrate those services into a resident's daily routine?
  • 4Regarding the dining experience, what steps are you taking to ensure meals are served at the proper temperature and meet the nutritional preferences of the residents?
  • 5How do you ensure consistent communication between nursing shifts so that a resident's care plan remains seamless throughout the day and night?
  • 6With your focus on health inspections, could you walk me through your current process for medication management and safety oversight?

Personalized based on this facility's data


Key Review Excerpts

The therapy group is amazing and the nursing staff is dedicated to providing the best care. Thanks to all who took care of my Dad!!

Rehab patient's family · 2025☆☆☆☆

The only exception to this was the ever presence of dirty meal service dishes stored in the hall outside the kitchen area.

Visitor · 2025★★★☆☆

The biggest issue we ran in to was how they managed her meds. More than a few times she was refused medication.

Grandchild of resident · 2025☆☆☆☆
Source: 359 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
3.59hrs
88%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TN
12.9%
Blount
14.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
TN
89.5%
Blount
88.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.1%
Mixed vs Avgs
Here
23.1%
US
19.5%
TN
31.9%
Blount
26.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.5%
TN
16.9%
Blount
9.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TN
94.5%
Blount
91.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.3%
Worse than Avg
Here
10.3%
US
5.3%
TN
6.3%
Blount
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
81.8%
TN
79.4%
Blount
77.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.6%
Better than Avg
Here
87.6%
US
79.8%
TN
79.8%
Blount
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
TN
1.6%
Blount
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (5.9)
5 complaint-triggered
$8,018 in fines

This facility has faced significant concerns including abuse and neglect violations that prompted families to file complaints, resulting in 5 complaint-triggered deficiencies. The most recurring issues involve resident assessment and care planning, abuse/neglect prevention, and nutrition services. While all cited deficiencies show correction dates, the pattern of serious violations - particularly around resident protection and basic care assessments - warrants careful consideration and thorough questioning during any visit.

Dec 6, 2024Routine
5
0656Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 10, 2024Complaint
5
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 22, 2021Routine
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Feb 26, 2020Routine
9
0655Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Federal Penalties

Fine

Jul 10, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Blount County

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 127 of 194

Ownership & Management

Owners

Preston, Forrest

Owner

Key personnel

Kovach, LaurindaManaging Control - Governing BodyMiranda, JuanManaging Control - Governing BodySolomon, JenniferManaging Control - Governing BodyFletcher, ToddOfficer / DirectorPreston, ForrestOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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