Life Care Center of Blount County
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 359 Google reviews

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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its top-tier therapy department and clean environment. However, families must be proactive; ensure you have a clear communication plan with the nursing team and visit during off-hours to monitor response times, as multiple families reported significant delays in care and call-light responsiveness.
Google Reviews
Google Reviews
359 reviews on Google“Life Care Center of Blount County is widely praised for its modern, clean facility and a highly effective rehabilitation therapy department that helps patients recover and return home. While the majority of families report excellent, compassionate care, a recurring subset of reviewers describes serious issues with slow response times to call lights, inconsistent communication between shifts, and poor food quality. Families should be aware that while many have a five-star experience, there are significant reports of neglect and staffing shortages that warrant careful monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, modern, and well-maintained facility
- Professional and welcoming front-desk staff
- Compassionate nursing and CNA care (for many residents)
Concerns
- Slow or non-existent response to call lights (mentioned by 7 reviewers)
- Poor food quality, cold meals, or late delivery (mentioned by 5 reviewers)
- Inconsistent communication between staff shifts (mentioned by 2 reviewers)
- Understaffing, particularly on weekends (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 218 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
- 2Given the importance of timely assistance, what is your current protocol for monitoring and responding to call lights, especially during evening and weekend shifts?
- 3I’ve heard great things about your physical and occupational therapy programs; how do you integrate those services into a resident's daily routine?
- 4Regarding the dining experience, what steps are you taking to ensure meals are served at the proper temperature and meet the nutritional preferences of the residents?
- 5How do you ensure consistent communication between nursing shifts so that a resident's care plan remains seamless throughout the day and night?
- 6With your focus on health inspections, could you walk me through your current process for medication management and safety oversight?
Personalized based on this facility's data
Key Review Excerpts
“The therapy group is amazing and the nursing staff is dedicated to providing the best care. Thanks to all who took care of my Dad!!”
“The only exception to this was the ever presence of dirty meal service dishes stored in the hall outside the kitchen area.”
“The biggest issue we ran in to was how they managed her meds. More than a few times she was refused medication.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant concerns including abuse and neglect violations that prompted families to file complaints, resulting in 5 complaint-triggered deficiencies. The most recurring issues involve resident assessment and care planning, abuse/neglect prevention, and nutrition services. While all cited deficiencies show correction dates, the pattern of serious violations - particularly around resident protection and basic care assessments - warrants careful consideration and thorough questioning during any visit.
Dec 6, 2024Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 10, 2024Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 22, 2021Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 26, 2020Routine9
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Jul 10, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Life Care Center of Blount County
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 127 of 194
Ownership & Management
Owners
Preston, Forrest
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
359 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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