Liberty Ridge Health & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 104 Google reviews
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What this means for your family
Liberty Ridge offers a highly regarded rehabilitation program and a clean, modern environment that many families find comforting. However, you should be aware of a persistent pattern of complaints regarding weekend staffing levels and response times. When touring, ask specifically about the staffing ratios during weekends and evenings to ensure your loved one will receive timely assistance.
Google Reviews
Google Reviews
104 reviews on Google“Liberty Ridge Health & Rehab receives highly polarized feedback, with many recent reviewers praising the facility for its cleanliness, professional therapy teams, and compassionate care. However, a recurring pattern of negative reviews highlights significant concerns regarding chronic understaffing, particularly on weekends, which leads to long wait times for basic assistance and lapses in patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Professional and compassionate nursing staff
- Spacious private rooms
Concerns
- Chronic understaffing leading to long wait times for assistance (mentioned by 6 reviewers)
- Unprofessional staff behavior and excessive phone use (mentioned by 3 reviewers)
- Poor communication and coordination regarding patient transport and appointments (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility has a strong reputation for physical and occupational therapy; how do you coordinate those sessions to ensure they don't conflict with daily activities or rest time?
- 2With a capacity of 90 residents, what is your current strategy for managing response times when a resident needs assistance, especially during peak hours?
- 3I see that your team is very active in responding to online feedback; how does that culture of communication translate to keeping families updated on their loved one's daily care and appointments?
- 4Given that staffing levels are a priority for quality care, what steps are you taking to ensure that staff remain focused and attentive to resident needs throughout their shifts?
- 5What protocols do you have in place to ensure seamless communication and coordination when a resident needs to be transported to an off-site medical appointment?
- 6Could you walk me through how your nursing staff handles medical emergencies or sudden changes in a resident's health status during the night or on weekends?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs frequently checked in with her to ensure she was doing well and would check her vitals every few hours. They also came quickly when she rang her bell if she needed to use the restroom.”
“The response time to the call bell is unacceptable 5-20 minutes. The rooms are very plain and depressing. The rooms are not set-up for patient convenience.”
“The icing on the cake was when the transport bus took her to an Orthopedic appointment an hour too early, never fed her lunch prior to going, didn't put a coat on her (30* weather) and left her in the lobby by herself!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Liberty Ridge Health & Rehab shows a pattern of deficiencies across multiple surveys but has corrected all identified issues. The most recurring problems involve medication management, food service and nutrition, and building safety systems. Recent 2024 survey findings included concerns with medication errors, dietary services, and resident grievance procedures, while past surveys noted infection control and safety equipment issues. All deficiencies have correction dates, suggesting the facility addresses problems when identified.
Jun 5, 2024Routine10
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Feb 10, 2022Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Smoke Deficiencies
Provide properly protected cooking facilities.
Feb 17, 2021Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Federal Penalties
Fine
Jun 5, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Liberty Ridge Health & Rehab
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 58 of 125
Ownership & Management
Owners
Saber Healthcare Holdings LLC
Owner · Organization
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)
Owner (parent company) · Organization
Bnv Dynasty LLC
Owner (parent company) · Organization
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020
Owner (parent company) · Organization
Wiw Dynasty LLC
Owner (parent company) · Organization
Mitchell, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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