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Nursing HomeMedicaid

Liberty Commons Nursing & Rehab Center of Southpor

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

630 Fodale Avenue, Southport, NC 2846199 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 30 Google reviews

5
4
3
2
1
Liberty Commons Nursing & Rehab Center of Southpor Nursing Home in Southport, NC — Street View
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What this means for your family

This facility is highly regarded for its physical therapy and rehab outcomes, making it a potential option for short-term recovery. However, given the serious reports of neglect and communication lapses, we strongly advise families to conduct frequent, unannounced visits and maintain close contact with the nursing leadership to ensure your loved one's needs are being met.

Google Reviews

Google Reviews

30 reviews analyzed
Liberty Commons Nursing & Rehab Center of Southport receives highly polarized feedback, with many reviewers praising the facility for effective rehabilitation and attentive nursing care, while others report serious concerns regarding neglect and poor staff conduct. Families considering this facility should be aware of the stark contrast between positive experiences with therapy and nursing staff and critical reports of communication failures and patient safety issues.

Quality Themes

Tap a score for details
Food6.0Staff6.0Clean8.0Activities8.0Meds3.0Memory2.0Comms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Attentive and caring nursing staff
  • Clean and well-maintained facility
  • Person-centered approach to rehab

Concerns

  • Neglect and poor quality of care (mentioned by 4 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 3 reviewers)
  • Poor communication with family members (mentioned by 2 reviewers)
  • Inadequate medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'21(2)'23(1)'25(5)'26(3)

Distribution

5
19
4
3
3
0
2
0
1
6

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily care routines?
  • 2Given that your therapy department is highly regarded, how do you ensure that same level of personalized attention carries over into daily nursing and medication management?
  • 3Communication is so important to us; what is the standard process for keeping family members updated on changes in a resident's health or care plan?
  • 4Could you walk me through how your team handles medical emergencies, especially during evening or weekend hours?
  • 5Since memory care is a specialized area, what specific training or engagement programs do you have in place to support residents with cognitive needs?
  • 6What does a typical day look like for residents here, and how do you encourage social interaction to ensure everyone feels included in the community?

Personalized based on this facility's data


Key Review Excerpts

The room was spacious and the care I received was excellent. I had therapy almost twice a day everyday.

Rehab patient · 2025★★★★★

The nursing staff always made sure to open and close her curtain/ blinds at sunrise and sunset , which was important to my grams. The staff was always very welcoming when we visited often.

Long-term resident's family · 2024★★★★★

The staff is extremely friendly, shows pride, professionalism and the utmost caring in their job each and every day. Special heart felt thanks to Jay, who went above and beyond many times to help me with my mom.

Long-term resident's family · 2024★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.2%
Worse than Avg
Here
31.2%
US
15.3%
NC
20.2%
Brunswick
23.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.8%
Worse than Avg
Here
32.8%
US
19.5%
NC
21.5%
Brunswick
21.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NC
5.4%
Brunswick
12.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
5.3%
NC
7.2%
Brunswick
10.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
14.4%
NC
16.4%
Brunswick
17.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
19.4%
NC
21.0%
Brunswick
23.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
79.7%
NC
78.1%
Brunswick
78.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.4%
Better than Avg
Here
87.4%
US
81.8%
NC
80.1%
Brunswick
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
NC
1.5%
Brunswick
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Above state avg (5.6)
2 complaint-triggered

Liberty Commons has recurring issues across multiple care areas, with families filing complaints about treatment quality and notification failures. The facility shows persistent problems with medication management, care planning, and infection control across all four surveys from 2022-2025. While all deficiencies report correction dates, the pattern of repeated violations in critical areas like medication errors and resident assessment suggests ongoing quality challenges that families should investigate thoroughly during visits.

Nov 19, 2025Complaint
1
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 1, 2025Routine
7
0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0727MinorCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0770MinorCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355MinorCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0914MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

May 1, 2025Complaint
1
0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Mar 7, 2024Routine
10
0916ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0561ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0757ModerateCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0200MinorCorrected

Egress Deficiencies

Meet other general requirements.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0636MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Nov 21, 2022Routine
20
0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0690ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0161MinorCorrected

Construction Deficiencies

Use approved construction type or materials.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Liberty Commons Nursing & Rehab Center of Southpor

Organization Type

for profit

Chain Affiliation

Chain Name

Liberty Senior Living

Chain Size

35 facilities nationwide

Chain avg rating: 2.6/5 · Rank 16 of 35

Ownership & Management

Owners

Long Term Care Management Services LLC

Owner · Organization

100%

Liberty Long Term Care LLC

Owner · Organization

John a Mcneill Jr 2012 Irrv Tr

Owner (parent company) · Organization

Liberty Healthcare Group LLC

Owner (parent company) · Organization

Ocean Trail Convalescent Center INC.

Owner (parent company) · Organization

Mcneill, John

Owner (parent company)

Wilson, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Miller, RobertOfficer / DirectorCalcutt, JosephOfficer / DirectorLong Term Care Management Services LLCManagerCalcutt, JosephManagerMcneill, JohnManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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