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Nursing HomeMedicaid Top Rated

Liberty Commons

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

390 Orleans Road, North Chatham · North Chatham, MA 02650132 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 38 Google reviews

5
4
3
2
1
Liberty Commons Nursing Home in North Chatham, MA — Street View
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What this means for your family

Liberty Commons is highly regarded for its effective physical therapy and compassionate clinical staff, making it a strong choice for rehabilitation. However, families should be proactive in monitoring care, as multiple reviewers have noted concerns regarding administrative communication and staffing responsiveness on certain shifts.

Google Reviews

Google Reviews

38 reviews on Google
Liberty Commons receives high praise for its physical therapy and rehab services, with many families noting significant improvements in their loved ones' health and mobility. However, some reviewers report inconsistent experiences regarding nursing responsiveness, administrative communication, and occasional staff behavior, suggesting that the quality of care can vary depending on the shift or specific department.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Compassionate and dedicated nursing staff
  • Clean and well-maintained facility environment
  • Strong support for hospice and long-term care transitions

Concerns

  • Understaffing leading to slow response times (mentioned by 2 reviewers)
  • Poor administrative communication and responsiveness (mentioned by 3 reviewers)
  • Inconsistent nursing assistant bedside manner (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(1)'21(1)'24(9)'26(10)

Distribution · 45 analyzed

5
34
4
0
3
1
2
2
1
8

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's strong focus on physical and occupational therapy, how are these sessions integrated into a resident's daily schedule to ensure they stay active?
  • 2With 132 residents, how does your administrative team ensure that families receive timely updates and clear communication regarding their loved one's care?
  • 3We noticed some feedback regarding response times; what systems or protocols do you have in place to ensure residents receive prompt assistance when they use their call lights?
  • 4How do you approach training for your nursing assistants to ensure that every resident receives consistent, compassionate, and personalized bedside care?
  • 5Since Liberty Commons has a 5-star staffing rating, how do you manage shift transitions to ensure that the high level of care remains consistent throughout the day and night?
  • 6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating those developments to the family immediately?

Personalized based on this facility's data


Key Review Excerpts

The incredible commitment, care, and patience of the Liberty Commons team- from CNA's to nurses to therapists to dietary staff to housekeeping- made this miraculous improvement possible.

Long-term resident's family · 2019★★★★★

The nurses and CNAs were genuinely kind, patient, and skilled. They treated my family member with respect and compassion, and their care was the strongest part of the stay.

Rehab patient's family · 2025☆☆☆☆

I am so fortunate to have my mom as a resident at Liberty Commons. She and my dad have both been rehab patients over the last few years and now Mom has transitioned to long-term care.

Long-term resident's family · 2026★★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
4.45hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MA
13.7%
Barnstable
17.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.9%
Worse than Avg
Here
33.9%
US
19.4%
MA
21.4%
Barnstable
25.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.4%
MA
21.3%
Barnstable
22.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
14.4%
MA
16.9%
Barnstable
20.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
15.3%
MA
16.4%
Barnstable
20.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.5%
Better than Avg
Here
14.5%
US
19.5%
MA
19.4%
Barnstable
20.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.0%
Better than Avg
Here
87.0%
US
81.8%
MA
77.6%
Barnstable
77.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.5%
Worse than Avg
Here
70.5%
US
79.7%
MA
77.7%
Barnstable
74.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
MA
1.3%
Barnstable
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (8.9)

Liberty Commons shows a moderate inspection record with 11 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve infection control (appearing in two separate surveys), care planning standards, and medication management. However, infection control problems persisted across multiple years (2023-2024), suggesting ongoing challenges in this critical area. All deficiencies were found during routine inspections rather than family complaints.

Sep 11, 2024Routine
5
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 28, 2023Routine
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 27, 2020Routine
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Liberty Commons

Organization Type

for profit

Ownership & Management

Owners

Bogdanovich, William

Owner

100%

Key personnel

Bogdanovich, WilliamManaging Control - Governing BodyBogdanovich, WilliamOfficer / DirectorBogdanovich, WilliamOfficer / DirectorBogdanovich, WilliamManagerJones, ChristopherManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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