Liberty Care and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (62%)
- High RN turnover (60%)
Bottom 25% in KY · Below recommended RN staffing · Worst in SIGNATURE HEALTHCARE chain · $65,196 in fines · Very few deficiencies
What this means for your family
While the facility's therapy department and activities program are highly regarded, there are recurring, serious reports of neglect and communication failures. When touring, we strongly recommend asking for specific protocols regarding how the facility monitors patient hygiene and how they communicate changes in health status to family members.
Google Reviews
Google Reviews
32 reviews analyzed“Liberty Care and Rehabilitation Center receives polarized feedback, with many families praising the therapy department and staff kindness, while others report severe concerns regarding neglect and poor management. While some visitors describe a warm, family-like environment, multiple reviewers have documented serious lapses in patient care and communication. Families should be aware of these conflicting experiences when considering this facility for long-term or rehabilitative care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy department
- Warm, compassionate nursing staff
- Clean and well-maintained facility
- Active and engaging resident activities
Concerns
- Neglect and lack of basic patient care (mentioned by 3 reviewers)
- Poor management and communication with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how does that same level of responsiveness translate to communication with families regarding daily updates or concerns?
- 2Given the recent focus on improving staffing and inspection outcomes, what specific steps is the leadership team taking to ensure consistent, high-quality care for every resident?
- 3Some families have shared concerns about the consistency of basic daily care; could you walk me through how you monitor and ensure those fundamental needs are met for each resident?
- 4Your physical therapy department is highly regarded; how do you integrate those therapeutic activities into the daily routines of residents who aren't in active rehab?
- 5What is your protocol for managing medical emergencies or sudden changes in a resident's health, and how quickly can a family expect to be notified in those situations?
- 6With a capacity of 97 residents, how does your staff balance the need for efficient operations with the desire to provide the warm, compassionate attention that many families praise?
Personalized based on this facility's data
Key Review Excerpts
“My husband was there for therapy. They have an awesome therapy department as well as nursing and other staff. Everyone treated you like family.”
“My mom has been a resident at this facility two different times for the Rehab to Home Program. She has received top notch care from all disciplines including the therapists, nurses, aides, dietary and housekeeping!”
“This place is the worst I’ve ever seen. They care nothing about the patient. My FIL was there for 4 days and he was neglected. Sadly he passed away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering serious deficiencies including abuse/neglect protection failures and reporting violations, alongside recurring issues with care planning, medication management, and fire safety systems. While all violations show correction dates, the pattern of complaint-driven investigations and repeated problems with care planning and electrical safety across multiple surveys raises concerns about consistent oversight and resident protection at this facility.
Jul 9, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Jun 14, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 14, 2024Routine17
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 15, 2023Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
May 2, 2019Routine1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jun 14, 2024
$6,500
Fine
Jun 14, 2024
$8,044
Fine
Dec 15, 2023
$50,652
Payment Denial
Dec 15, 2023
10-day denial
Ownership & Operations
Who Operates This Facility
Liberty Care and Rehabilitation Center
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 65 of 70 (Worst)
Ownership & Management
Owners
Shc Lp Holdings II LLC
Owner · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Spring Holdings, LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit libertycareandrehab.com
Medicare data downloads
Original nursing home datasets
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