Leroy Manor
Families consistently rate this highly — reviewers highlight engaging resident activities. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
While recent reviews suggest an improvement in activities and staff engagement, the recurring reports of medication errors and administrative issues are significant red flags. If you consider this facility, we strongly recommend conducting unannounced visits at various times, including weekends, and asking for specific protocols regarding medication administration and emergency communication.
Google Reviews
Google Reviews
46 reviews on Google“Leroy Manor presents a deeply polarized experience for families, with recent reviews praising the staff and activities while older and some current reviews allege severe neglect and administrative incompetence. Concerns regarding medication management, cleanliness, and the treatment of vulnerable residents with dementia are recurring themes that contrast sharply with recent positive feedback.”
Quality Themes
Tap a score for detailsStrengths
- Engaging resident activities
- Responsive and attentive staff
- Welcoming environment
Concerns
- Negligent medication management (mentioned by 2 reviewers)
- Poor administrative leadership and unprofessionalism (mentioned by 3 reviewers)
- Lack of cleanliness and facility maintenance (mentioned by 3 reviewers)
- Inadequate communication and weekend responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've read wonderful things about the activities here; could you walk me through what a typical social calendar looks like for a resident this week?
- 2Given that medication management is so critical, could you explain the specific protocols and double-check systems your team uses to ensure accuracy for each resident?
- 3How does your leadership team ensure consistent communication with families, especially regarding updates or concerns that might arise over the weekend?
- 4I noticed some areas of the facility could use a bit more attention; what is your current process for routine maintenance and deep cleaning to ensure the living environment stays fresh?
- 5How do you handle medical emergencies or urgent health needs after standard business hours, and how are families typically notified in those situations?
- 6With 79 residents, how does your administrative team stay accessible and transparent when families have questions or need to discuss their loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“The Assisted Living Program is well run and focused on resident-centered care. The team works collaboratively to support residents’ medical, personal, and social needs while promoting independence.”
“Administration there is a nightmare. They may act like they care to your face, but behind your back they truly don't, they don't treat the residents there well at all.”
“I was especially impressed by how they keep the residents engaged and active with a variety of wonderful activities.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
12 violations from 16 inspections
Oct 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 29, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 25, 2025Complaint
Admission standards
Resident services
Resident protections
Resident services
Personnel
Resident services
Records and reports
Jul 30, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 24, 2025Complaint
Resident services
Mar 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Leroy Manor, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit leroymanoralp.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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