Leonardville Nursing Home
Strong Medicare quality ratings; families often praise kind and welcoming nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
This facility is highly regarded for its active social calendar and kind staff, which can significantly improve resident quality of life. However, given the recent report of unprofessional and discriminatory behavior, we strongly advise families to meet with the administration to discuss their staff training and conduct policies before committing.
Google Reviews
Google Reviews
14 reviews on Google“Leonardville Nursing Home is frequently praised for its kind, welcoming staff and a robust calendar of activities that engage residents and the community. While many families report a positive experience, recent feedback highlights a serious concern regarding unprofessional and discriminatory behavior by a specific staff member.”
Quality Themes
Tap a score for detailsStrengths
- Kind and welcoming nursing staff
- Engaging activities and community events
- Warm, caring environment
Concerns
- Unprofessional and discriminatory staff conduct
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 55 residents, how does the staff ensure that every resident receives consistent, personalized attention throughout the day?
- 2I noticed the facility is highly rated for staffing and health inspections; what specific steps do you take to maintain that level of care for your residents?
- 3We value a welcoming and inclusive environment; how does your leadership team foster a culture of professionalism and respect among all staff members?
- 4Could you walk me through the typical daily activity schedule and how you tailor these events to keep residents engaged and connected with one another?
- 5Given the four recent state violations, could you explain the improvements you have implemented to address those specific areas and ensure they don't recur?
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“The best Nursing Home around…. So many activities for the residents and community.”
“Staff are always kind, also very welcoming to family and visitors.”
“I love all the activities and special things you do with the residents. ❤️”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaint reports that led to deficiencies in resident privacy and abuse reporting procedures. The most recurring issues involve fire safety systems, medication management, and accident prevention - with fire safety problems persisting across multiple surveys from 2021 through 2024, and accident hazard concerns appearing in both regular inspections and complaint investigations, suggesting ongoing safety challenges that warrant careful consideration.
Oct 31, 2024Routine14
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jul 26, 2023Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 19, 2023Routine7
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 13, 2021Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Leonardville Nursing Home
nonprofit
Ownership & Management
Owners
Leonardville Nursing Home INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit leonardvillenh.org
Medicare data downloads
Original nursing home datasets
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