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Nursing Home Top Rated

Lenbrook

Strong Medicare quality ratings; families often praise warm, welcoming community of residents. Still worth an in-person visit.

3747 Peachtree Road, Ne, Ridgedale Park · Atlanta, GA 3031960 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 172 Google reviews

5
4
3
2
1
Lenbrook Nursing Home in Atlanta, GA — Street View
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What this means for your family

Lenbrook is an excellent choice for independent living, offering a vibrant social environment and high-quality amenities that many residents find life-changing. However, families should be aware that the healthcare and rehabilitation wing has received critical feedback regarding staffing and responsiveness; we strongly recommend touring the healthcare floor specifically and asking about nurse-to-patient ratios if your loved one requires medical support.

Google Reviews

Google Reviews

172 reviews on Google
Lenbrook is a highly regarded, upscale senior living community in Atlanta that residents frequently describe as a 'stationary cruise ship' due to its extensive amenities, active social calendar, and diverse dining options. While the vast majority of residents praise the friendly staff and vibrant community atmosphere, a small number of reviewers have raised concerns regarding specific service failures in the healthcare/rehab wing and occasional unprofessionalism from valet or front desk staff.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities10.0Meds4.0MemoryN/AComms7.0Value6.0

Strengths

  • Warm, welcoming community of residents
  • Extensive social activities and events
  • High-quality dining options
  • Efficient and helpful move-in support
  • Comprehensive aging-in-place medical services

Concerns

  • Rudeness or poor attitude from valet and front desk staff (mentioned by 4 reviewers)
  • Healthcare/rehab wing understaffing and poor quality of care (mentioned by 3 reviewers)
  • Limited menu diversity and lack of hot breakfast options (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02022(17)5.02023(3)5.02024(4)4.72025(15)

Distribution · 40 analyzed

5
39
4
0
3
0
2
0
1
1

How They Respond to Reviews

88%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given your strong reputation for social engagement, could you walk us through a few of the most popular activities or events residents are participating in this week?
  • 2We noticed that medication management is a key focus for your team; could you explain your current process for ensuring accuracy and timely administration for residents?
  • 3I see that you are very active in responding to feedback online, which we really appreciate; how do you typically handle concerns when they are raised by families in real-time?
  • 4While we are impressed by the overall care here, we’ve heard some mixed feedback regarding the experience at the front desk and valet; what steps are you taking to ensure that every interaction with your support staff remains warm and welcoming?
  • 5Regarding the healthcare and rehab wing, how do you maintain consistent staffing levels and quality of care during peak hours or shift changes?
  • 6We understand the dining experience is a highlight here, but we were curious if there is any flexibility in the breakfast menu or options for residents who prefer a hot meal in the morning?

Personalized based on this facility's data


Key Review Excerpts

Lenbrook is like a stationary cruise ship! There are so many actives to keep you occupied. People are very friendly and welcoming that there is no time to be lonely.

Resident · 2022★★★★★

The healthcare on the 2nd floor (rehabilitation) is notorious for rude nurses, cold food, mixed up meds, failure to respond to call buttons in a timely manner, etc. DO NOT go for the health care - it is horrible.

Family member of resident · 2025☆☆☆☆

The Lenbrook team made this our easiest move ever. Build out and completion of every element of our new home was done perfectly.

Resident · 2022★★★★★
Source: 172 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
5.92hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
GA
10.6%
De kalb
23.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.9%
Worse than Avg
Here
33.9%
US
19.5%
GA
20.5%
De kalb
17.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
De kalb
92.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
15.4%
GA
20.1%
De kalb
18.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
GA
15.7%
De kalb
14.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
5.3%
GA
5.7%
De kalb
6.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
79.7%
GA
78.4%
De kalb
73.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.7%
Better than Avg
Here
88.7%
US
81.8%
GA
80.4%
De kalb
74.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
De kalb
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (6.1)

Lenbrook has a very clean inspection record with only 2 minor deficiencies found in one recent survey, both promptly corrected by the facility. The issues involved respiratory care protocols and medication management practices for behavioral medications. Since these were isolated findings from a single inspection with no complaint-driven investigations and swift corrections, this represents a strong compliance history that families can view positively.

Feb 26, 2026Routine
2
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Jan 19, 2025Routine
4
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lenbrook

Organization Type

nonprofit

Ownership & Management

Key personnel

Wells Fargo Bank, National Association5% or Greater Mortgage InterestGraves, TaraW-2 Managing EmployeeKill, MarkOfficer / DirectorDove, LeslieOfficer / DirectorKeysor, ChristopherOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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