Nursing Home Medicare 5-star

Lenbrook

Strong Medicare quality ratings; public reviewers often praise warm, welcoming community of residents. Still worth an in-person visit.

3747 Peachtree Road, Ne, Ridgedale Park · Atlanta, GA 30319|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 175 Google reviews

(404) 233-3000 Directions Website

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What this means for your family

Lenbrook has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, welcoming community of residents and extensive social activities and events. Review the component ratings and current source records before deciding.

Google Reviews

175 public Google reviews available

Lenbrook is a highly regarded, upscale senior living community in Atlanta that residents frequently describe as a 'stationary cruise ship' due to its extensive amenities, active social calendar, and diverse dining options. While the vast majority of residents praise the friendly staff and vibrant community atmosphere, a small number of reviewers have raised concerns regarding specific service failures in the healthcare/rehab wing and occasional unprofessionalism from valet or front desk staff.

Quality Themes

Tap a score for details

Strengths

Warm, welcoming community of residents
Extensive social activities and events
High-quality dining options
Efficient and helpful move-in support
Comprehensive aging-in-place medical services

Concerns

Rudeness or poor attitude from valet and front desk staff (mentioned by 4 reviewers)
Healthcare/rehab wing understaffing and poor quality of care (mentioned by 3 reviewers)
Limited menu diversity and lack of hot breakfast options (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 58 analyzed

⚡10 reviews posted between Sep 16, 2025 – Sep 20, 2025 · 10 were 5-star

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given your strong reputation for social engagement, could you walk us through a few of the most popular activities or events residents are participating in this week?
2We noticed that medication management is a key focus for your team; could you explain your current process for ensuring accuracy and timely administration for residents?
3I see that you are very active in responding to feedback online, which we really appreciate; how do you typically handle concerns when they are raised by families in real-time?
4While we are impressed by the overall care here, we’ve heard some mixed feedback regarding the experience at the front desk and valet; what steps are you taking to ensure that every interaction with your support staff remains warm and welcoming?
5Regarding the healthcare and rehab wing, how do you maintain consistent staffing levels and quality of care during peak hours or shift changes?
6We understand the dining experience is a highlight here, but we were curious if there is any flexibility in the breakfast menu or options for residents who prefer a hot meal in the morning?

Personalized based on this facility's data

Key Review Excerpts

“The healthcare on the 2nd floor (rehabilitation) is notorious for rude nurses, cold food, mixed up meds, failure to respond to call buttons in a timely manner, etc. DO NOT go for the health care - it is horrible.”

Family member of resident · 2025★☆☆☆☆

“The Lenbrook team made this our easiest move ever. Build out and completion of every element of our new home was done perfectly.”

Resident · 2022★★★★★

Source: 58 Google reviews in the current analysis set; Google reports 175 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.78hrs

Registered nurses for medical care

Total Nursing

6.01hrs

All nurses + aides combined

Staff Turnover

42%

Lower is better (< 30% = good)

RN Turnover

36%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility38.2%

Worse than Avg

Here

38.2%

19.5%

20.5%

De kalb

9.1%

Residents with depression symptoms

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

12.8%

11.3%

De kalb

29.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility25.9%

Worse than Avg

Here

25.9%

15.4%

19.9%

De kalb

14.8%

Residents needing more daily help over time

↓ Lower is better

This Facility21.9%

Worse than Avg

Here

21.9%

13.9%

15.3%

De kalb

11.6%

Residents whose walking got worse

↓ Lower is better

This Facility8.4%

Better than Avg

Here

8.4%

14.1%

15.2%

De kalb

13.2%

Residents who lost too much weight

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

5.2%

5.6%

De kalb

6.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.7%

Better than Avg

Here

93.7%

79.8%

78.4%

De kalb

69.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.0%

Better than Avg

Here

88.0%

82.0%

80.3%

De kalb

74.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.6%

De kalb

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

4findings in history

Latest survey: 2 · well below GA avg (6.1)

Lenbrook has a very clean inspection record with only 2 minor deficiencies found in one recent survey, both promptly corrected by the facility. The issues involved respiratory care protocols and medication management practices for behavioral medications. Since these were isolated findings from a single inspection with no complaint-driven investigations and swift corrections, this represents a strong compliance history that families can view positively.

Feb 26, 2026Routine2 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Jan 19, 2025Routine2 findings

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lenbrook

Organization Type

nonprofit

Ownership & Management

Key personnel

Wells Fargo Bank, National Association5% or Greater Mortgage InterestGraves, TaraW-2 Managing EmployeeKill, MarkOfficer / DirectorDove, LeslieOfficer / DirectorKeysor, ChristopherOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(404) 233-3000

lenbrook-atlanta.org

3747 Peachtree Road, Ne

Atlanta, GA 30319

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

175 reviews from families & visitors

Official Website

Visit lenbrook-atlanta.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.