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Assisted Living

Leisure Times Home LLC

Families consistently rate this highly — reviewers highlight compassionate and loving staff. Schedule a visit to confirm the fit.

11678 West Yucca Court, Coyote Lakes · Surprise, AZ 85378Licensed & Active
Google rating
5.0/5

based on 7 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and regular communication. The consistent praise for the staff's loving nature and the variety of weekly activities provides great peace of mind for long-term care.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a warm, family-oriented environment where residents receive loving and attentive care. Reviewers specifically praise the frequent social activities like music and crafts, as well as the proactive communication from management regarding resident health updates.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and loving staff
  • Proactive family communication
  • Engaging social activities and entertainment
  • Clean and well-maintained environment

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(2)5.02019(1)5.02022(3)

Distribution

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How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how much the staff here truly cares for the residents; how do you foster that sense of family and compassion within your team?
  • 2Since we value staying in the loop, what is your specific process for proactive communication with families regarding daily updates or changes?
  • 3What kind of engaging social activities or entertainment do you have planned for the residents this month to keep them active and social?
  • 4How do you ensure the facility remains as clean and well-maintained as the recent visitors have described?
  • 5In the event of a medical emergency or a sudden change in health, what are the immediate steps your staff takes to ensure resident safety?
  • 6We noticed you are very involved in responding to feedback; how do you use resident or family suggestions to improve the care you provide?

Personalized based on this facility's data


Key Review Excerpts

I can’t express the weight that is lifted off my shoulders and my heart knowing the excellent care she receives there. I get updates on mom’s health when necessary.

Long-term resident's family · 2022★★★★★

Being out of town was hard and her communication really helped. Her staff is sweet and loving.

End-of-life care family member · 2022★★★★★

She has received loving care and kindness, in a family type environment. She has especially enjoyed games, parties, crafts, music performances once a week.

Short-term resident's family · 2022★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
2deficiencies
Feb 18, 2025Routine

An on-site compliance inspection and investigation of complaints 00102204, 00103028, and 00101471 was conducted on February 18, 2025, and a review of documentation was completed on April 3, 2025. The following deficiencies were cited:

a. Service PlansR9-10-808.A.5.aCorrected May 12, 2025

Based on record review and interview, the manager failed to ensure a resident had a written service plan that was initially developed and when updated, was signed and dated by the resident or resident's representative, for one of three sampled residents. The deficient practice posed a risk if the resident or resident's representative were unable to participate in the development or review of the service plan to provide essential information. Findings include: 1. A review of R2's medical record contained a service plan update dated December 6, 2024, for personal care services. The service plan revealed no signature of the resident or the resident's representative to show the service plan was developed with assistance and reviewed by the resident or resident's representative. 2. In an interview, E1 acknowledged the service plan for R2 was not signed to indicate the service plan was developed with assistance of the resident or the resident's representative.

Environmental StandardsR9-10-819.A.11Corrected May 12, 2025

Based on observation, documentation review, and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were maintained in a locked area inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident. Findings include: 1. During the facility tour, the Compliance Officer observed the following in an unlocked laundry room: -A gallon of bleach -A bottle of Lysol 2. In an interview, E1 acknowledged that poisonous or toxic materials stored by the assisted living facility were not maintained in a locked area inaccessible to residents.

Contact

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References & Resources

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