Leighton House Inn
Families consistently rate this highly — reviewers highlight spacious and beautiful facility design. Schedule a visit to confirm the fit.
based on 118 Google reviews
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What this means for your family
The facility offers a beautiful, home-like environment with standout staff members like Quinn and Caden. However, families must be extremely vigilant regarding hygiene and medication schedules, as multiple recent reviews highlight serious failures in basic resident care and physical therapy.
Google Reviews
Google Reviews
118 reviews on Google“Families seeking long-term care may find a welcoming, beautiful environment with spacious rooms and a friendly atmosphere. However, there are serious, recurring reports of neglect regarding hygiene, medication delays, and inadequate physical therapy services that require close monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Spacious and beautiful facility design
- Kind and attentive frontline staff
- Welcoming and community-oriented atmosphere
- Engaging memory care decor and activities
Concerns
- Neglect regarding hygiene and cleanliness of residents (mentioned by 2 reviewers)
- Inadequate or unprofessional physical therapy services (mentioned by 2 reviewers)
- Delays in medication administration (mentioned by 2 reviewers)
- Unprofessional or unresponsive staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that culture of listening translate to how you handle daily resident needs?
- 2The facility design is absolutely beautiful; how do you ensure that the cleanliness and upkeep of the resident rooms and common areas are maintained daily?
- 3Could you walk us through your specific protocols for medication administration to ensure everything is delivered accurately and on schedule?
- 4What does a typical day of social engagement and activities look like for the residents here, especially within the memory care wing?
- 5How do you manage physical therapy services and coordination with outside medical providers to ensure residents are getting the professional care they need?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“I love how big and spacious the rooms are, other places I have seen are much smaller and cramped... also OMG the variety themes & decor down the different halls offers a soft touch.”
“The staff is incredibly kind, attentive, and responsive to her needs. The facility is always clean, welcoming, and feels more like a community.”
“Quinn & Caden are top notch when it comes to patience and care. I live out of state and while here for a visit, I noticed how hard they work but also the thoughtfulness of care provided to my loved one is unparalleled!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding medication management, including medication errors and missed doses, as well as significant issues with personal hygiene and skin integrity (bed sores) for residents. While some recent renewal inspections showed compliance, previous reports indicate failures in basic care and staffing adequacy.
Jul 1, 2025Complaint
Resident A was given Resident B's medication.
An insulin pen was left on the table.
Buspirone medication was ordered late, resulting in Resident A going 4 days without medication.
Pills were found on the floor.
May 31, 2024RoutineCleanReport
No deficiencies found during this inspection.
May 17, 2023Complaint
Resident A went six days without a bath, smelled of urine, wore the same clothes for a week, and developed open bed sores.
Dec 5, 2007OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Wood Care VIII, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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