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Nursing HomeMedicaid Investigative

Legacy Nursing and Rehabilitation of Port Allen

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

403 15th Street, Port Allen, LA 70767125 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.2/5

based on 9 Google reviews

5
4
3
2
1
Legacy Nursing and Rehabilitation of Port Allen Nursing Home in Port Allen, LA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7)
  • High RN turnover (60%)

Bottom 25% in LA · Critically understaffed (RN) · Worst in LEGACY NURSING & REHABILITATION chain · $130,507 in fines

Source: Medicare data

What this means for your family

This facility has received multiple, serious allegations regarding patient neglect, poor hygiene, and unprofessional staff conduct. We strongly advise families to look elsewhere, as the consistent pattern of negative feedback and reports of critical medical oversights present a significant risk to resident safety.

Google Reviews

Google Reviews

9 reviews on Google
Legacy Nursing and Rehabilitation of Port Allen faces severe criticism regarding patient neglect, unprofessional staff behavior, and poor facility conditions. Multiple reviewers have reported serious concerns about hygiene, including pest infestations and unpleasant odors, as well as a lack of responsiveness to medical needs and family inquiries.

Quality Themes

Tap a score for details
FoodN/AStaff1.0Clean1.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • None identified in qualitative feedback

Concerns

  • Staff neglect and lack of responsiveness to patient medical needs (mentioned by 4 reviewers)
  • Unprofessional and rude staff behavior (mentioned by 3 reviewers)
  • Poor facility hygiene and cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02019(1)5.02020(1)1.02021(1)1.02022(1)1.02023(3)3.02025(2)

Distribution · 9 analyzed

5
2
4
1
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on facility maintenance, what specific steps are being taken to improve the daily cleanliness and sanitation standards in resident rooms and common areas?
  • 2With the current staffing levels, how does your team ensure that call lights are answered promptly and that residents receive timely assistance with their medical and personal needs?
  • 3How are you working to foster a more supportive and professional environment among your staff to ensure residents feel treated with consistent kindness and respect?
  • 4Can you walk me through your process for medication management and how you ensure accuracy and safety for residents with complex health needs?
  • 5What specific protocols are in place to improve communication with family members regarding changes in a resident's health status or care plan?
  • 6What kind of daily activities and social engagement opportunities are currently available to help residents feel active and connected within the facility?

Personalized based on this facility's data


Key Review Excerpts

I raised up box and roaches at least about 8 ran from under the box. I can not understand how staff see something not working or wrong and act like nothing is happening.

Family member · 2023☆☆☆☆

The staff avoided my calls when checking on my mother whom was a resident here. Dr. Green avoided my calls for months.

Family member · 2021☆☆☆☆

Was wheeled in and the smell of cabbage hit my nostrils. Room I was shown to had 2 beds(not hospital bed). It reminded me of a mental hospital.

Prospective patient · 2023☆☆☆☆
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.13hrs
17%
Registered nurses for medical care
Total Nursing
3.47hrs
85%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
15.4%
LA
22.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility82.9%
Worse than Avg
Here
82.9%
US
95.5%
LA
94.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
LA
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
14.4%
LA
19.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
19.5%
LA
23.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.3%
Better than Avg
Here
15.3%
US
15.3%
LA
20.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
79.7%
LA
76.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility58.1%
Worse than Avg
Here
58.1%
US
81.8%
LA
84.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
LA
3.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
2penalties
Well above state avg (8.3)
19 complaint-triggered
$130,507 in fines

Families filed multiple complaints triggering 15 deficiencies, with recurring issues in care planning, resident safety, and incident reporting continuing across recent surveys. The facility has persistent problems with developing proper care plans, maintaining safe environments free from hazards, and timely reporting of incidents to families and authorities. While all violations show correction dates, the pattern of repeated deficiencies in these core areas suggests ongoing operational challenges that families should carefully evaluate.

Mar 18, 2026Complaint
4
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Dec 16, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 27, 2025Routine
11
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 18, 2025Complaint
5
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jan 29, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 14, 2024Routine
11
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Mar 18, 2026

$15,940

Fine

Jun 24, 2024

$130,507

Ownership & Operations

Who Operates This Facility

Owner / Operator

Legacy Nursing and Rehabilitation of Port Allen

Organization Type

for profit

Chain Affiliation

Chain Name

Legacy Nursing & Rehabilitation

Chain Size

9 facilities nationwide

Chain avg rating: 1.7/5 · Rank 7 of 9 (Worst)

Ownership & Management

Owners

Gum Management, LLC

Owner · Organization

Legacy Management Group, LLC

Owner · Organization

Port Allen Care Center, LLC

Owner · Organization

Gum, John

Owner (parent company)

30%

Gum, John Nathaniel

Owner (parent company)

10%

Gum, Victor

Owner (parent company)

30%

Prejean, Danielle

Owner (parent company)

30%

Key personnel

Gum, VictorW-2 Managing EmployeeJones, DeidraW-2 Managing EmployeeLegacy Management Group, LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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