Legacy Nursing and Rehabilitation of Plaquemine
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in LA · Critically understaffed (RN) · Worst in LEGACY NURSING & REHABILITATION chain · $245,413 in fines · Very few deficiencies
What this means for your family
While some residents report positive experiences, the facility has a consistent history of severe understaffing and hygiene concerns. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
32 reviews on Google“Legacy Nursing and Rehabilitation of Plaquemine faces severe, recurring criticism regarding chronic understaffing and poor quality of care. Multiple reviewers report incidents of neglect, including untreated bedsores, hygiene failures, and slow response times to basic patient needs. While a small subset of reviewers describes the staff as friendly, the overwhelming pattern in the feedback is one of deep concern for resident safety and professional accountability.”
Quality Themes
Tap a score for detailsStrengths
- Select individual staff members noted as helpful
- Some reports of clean facilities
- Occasional positive experiences with therapy and care
Concerns
- Chronic understaffing leading to neglect (mentioned by 8 reviewers)
- Poor hygiene and sanitation (smells, lack of cleaning) (mentioned by 4 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
- Slow response times to patient calls/needs (mentioned by 4 reviewers)
- Lack of communication with families (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since some families have mentioned how helpful certain team members are, how do you ensure that level of personalized care is consistent across all shifts?
- 2What specific steps is the facility taking to improve response times for call lights and ensure residents' needs are met promptly?
- 3How does the facility manage daily cleaning and sanitation schedules to ensure a fresh and comfortable environment for all residents?
- 4Could you tell me more about the meal service and how you plan to improve the variety and quality of the dining experience?
- 5What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
- 6How does the nursing team handle medication management and what is the process for communicating any changes in a resident's health to their family?
Personalized based on this facility's data
Key Review Excerpts
“Legacy stays shorthanded and very few actually care or have the time for someone that needs extra care. We were there every day for about 8 weeks. When we asked for help or needs it took hours or days and if they even did it at all.”
“The attending staff has a horrible attitude most of the time and the place smells like urine and poop every time I go to visit my parents there. It takes about 30 minutes before I go 'nose blind' until then I feel like I am going to vomit from the smell!!”
“My father had horrible bed sore due to not being turned. The staff is more concerned with their general conversations with their co-workers instead of the residents who needs their attention.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 28 of the 51 deficiencies, with recurring issues in abuse and neglect protection, infection control, and care planning. The facility has struggled with timely reporting of suspected abuse, maintaining proper infection control programs, and developing adequate care plans across multiple surveys from 2023-2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration before choosing this facility.
Jan 29, 2026Routine1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 29, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 29, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 11, 2024Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Sep 23, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 4, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal Penalties
Fine
Apr 4, 2024
$43,323
Fine
Dec 28, 2023
$191,307
Fine
Dec 26, 2023
$10,783
Ownership & Operations
Who Operates This Facility
Legacy Nursing and Rehabilitation of Plaquemine
for profit
Chain Affiliation
Legacy Nursing & Rehabilitation
9 facilities nationwide
Chain avg rating: 1.7/5 · Rank 6 of 9 (Worst)
Ownership & Management
Owners
Gum Management, LLC
Owner · Organization
Gum, John Nathaniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit legacy-nursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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