Legacy Nursing and Rehabilitation of Franklin
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
Bottom 25% in LA · Critically understaffed (RN) · Worst in LEGACY NURSING & REHABILITATION chain · $176,962 in fines · Abuse citation
What this means for your family
This facility has received very concerning reports regarding medication management and patient engagement in rehabilitation. If you are considering this facility, you must ask for a detailed review of all prescribed medications and ensure there is a clear plan for how the staff will support your loved one's active participation in therapy.
Google Reviews
Google Reviews
10 reviews on Google“Legacy Nursing and Rehabilitation of Franklin receives highly polarized feedback, with recent reviews highlighting serious concerns regarding patient sedation and neglect. While some reviewers express gratitude for specific staff assistance during emergencies, others report that family members were heavily sedated to the point of being unable to participate in necessary rehabilitation.”
Quality Themes
Tap a score for detailsStrengths
- Responsive staff during emergency situations
- Professional nursing support for specific incidents
Concerns
- Over-sedation of patients affecting rehab participation (mentioned by 2 reviewers)
- General patient neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on medication management, what specific protocols do you have in place to ensure residents are alert and fully engaged in their physical therapy sessions?
- 2I noticed the facility has had a high volume of recent state violations; what concrete steps are leadership taking to improve overall compliance and quality of care?
- 3How do you balance the need for pain management or anxiety relief with ensuring that residents remain active and participating in the facility's daily life?
- 4With the current staffing levels, how do you ensure that every resident receives consistent, personalized attention throughout the day to prevent the feelings of neglect some families worry about?
- 5I’ve read positive feedback regarding your team's responsiveness during medical emergencies; can you tell me more about how your nursing staff is trained to handle urgent health changes?
- 6What kind of daily activities or social programs do you offer to keep residents active and engaged, and how do you encourage those who might be feeling a bit withdrawn to participate?
Personalized based on this facility's data
Key Review Excerpts
“My father was sent to this facility for rehabilitation after an extensive hospital stay. While there, he was prescribed Zyprexa every single morning and night. He was heavily sedated and could barely stay awake.”
“Thank you to all the nurses that helped my mom during a heavy rain storm”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of repeated violations with families filing 15 complaints that triggered federal inspections. The most recurring problems involve resident rights violations (particularly failing to notify families of injuries or changes), medication management errors, and inadequate care planning and treatment. While most deficiencies show correction dates, issues with resident dignity and environmental safety persist across multiple surveys, suggesting ongoing systemic problems that families should carefully evaluate.
Jan 7, 2026Routine3
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 7, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 20, 2025Complaint2
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Feb 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 7, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 16, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Federal Penalties
Fine
Aug 9, 2024
$176,962
Ownership & Operations
Who Operates This Facility
Legacy Nursing and Rehabilitation of Franklin
for profit
Chain Affiliation
Legacy Nursing & Rehabilitation
9 facilities nationwide
Chain avg rating: 1.7/5 · Rank 5 of 9 (Worst)
Ownership & Management
Owners
Vdg LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
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