Legacy Manor Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 58 Google reviews
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What this means for your family
Families will likely appreciate the high standards of cleanliness and the professional, welcoming staff at Legacy Manor. While the facility receives excellent marks for its environment, we recommend asking about available in-room entertainment options, as some visitors have noted a lack of standard amenities like cable or Wi-Fi.
Google Reviews
Google Reviews
58 reviews analyzed“Legacy Manor Nursing and Rehabilitation Center receives consistently high praise for its clean environment, welcoming atmosphere, and friendly, professional staff. Visitors frequently highlight the facility's organized check-in process and the positive, well-cared-for appearance of the residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and professional staff
- Organized, secure visitor check-in process
- Welcoming and hospitable atmosphere
Concerns
- Lack of amenities like Wi-Fi or cable TV (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily care for residents?
- 2Since the facility is intimate with 60 residents, what specific social activities or programs do you offer to help newcomers build friendships with others?
- 3I understand that staying connected is important to our family; what are the current options for residents to access Wi-Fi or television services in their rooms?
- 4With your 4-star staffing rating, how does your team ensure that residents receive personalized attention during the busier times of the day?
- 5Given your recent health inspection results, what specific steps has the leadership team taken to improve those areas and ensure high standards of care?
- 6How does your nursing staff coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical needs?
Personalized based on this facility's data
Key Review Excerpts
“I love how you have to check in with face recognition and name. Upon entering there was no smell and impressed by the cleanliness. Staff very friendly and inviting.”
“Awesome staff, awesome atmosphere. They love their jobs and it shows. The staff is always in the best of moods. The patients are well cared for.”
“My mother was in this facility they treated her with kindness respect till the day she passed away”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering federal investigations, including serious concerns about abuse and neglect protection that surfaced as recently as January 2025. The facility shows recurring problems with care planning, daily living assistance, and respiratory care across multiple years, though all issues have correction dates. While deficiencies appear corrected after identification, the pattern of complaints and repeated violations in core care areas warrants careful consideration during your visit.
Jan 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 9, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Jun 13, 2024Routine4
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 29, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 9, 2023Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 15, 2019Routine7
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal Penalties
Fine
Jan 14, 2025
$16,985
Fine
Sep 9, 2024
$10,039
Ownership & Operations
Who Operates This Facility
Legacy Manor Nursing and Rehabilitation Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit legacymanornursingandrehab.com
Medicare data downloads
Original nursing home datasets
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