Legacy Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
Legacy Assisted Living receives exceptionally high marks across the board, particularly for its compassionate staff and high-quality memory care. Families can feel confident in the facility's cleanliness and the responsiveness of the care team, as no recurring concerns were identified in the reviews.
Google Reviews
Google Reviews
29 reviews on Google“Legacy Assisted Living is consistently praised by families for its compassionate, attentive staff and high-quality memory care services. Reviewers frequently highlight the facility's cleanliness, welcoming environment, and the genuine kindness shown by employees toward residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- High-quality memory care
- Strong communication with families
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how do you typically keep families updated on day-to-day changes in a loved one's well-being?
- 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 3Since you offer specialized memory care, what are some of the specific daily activities or sensory programs designed to engage residents with cognitive decline?
- 4We are so impressed by the reputation of your staff's compassion; how do you foster that culture of attentiveness during staff training?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6With 113 residents living here, how do you ensure that each person still receives that personalized, one-on-one attention that your community is known for?
Personalized based on this facility's data
Key Review Excerpts
“My dad was a resident for over 18 months and I can't praise the incredible staff at Legacy enough! They provided compassionate care and support for Dad and our family.”
“My dad has been a resident in the Memory Care for almost a year I am an RN with years of long term care experience, and I am very observant ! I can not offer enough praise for the way the staff treat the residents, truley like family members, with love, kindness, compassion, patience, and empathy”
“The patients are treated with dignity and kindness, they need something staff there within minutes. As a outsider treated with the same kindness.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding medication administration accuracy and resident safety following a fall. While the facility has addressed administrative address errors, families should be aware of documented instances of incomplete medical charting and lapses in supervision.
Sep 7, 2023Routine
PRN (as needed) medications lacked specific written instructions for administration (e.g., reasons for use or instructions on whether to give medications together or separately).
Daily production sheets for meal records were incomplete for several dates in late August and early September 2023.
Medication Administration Records (MARs) were incomplete; staff failed to document required blood pressure, heart rate, blood sugar, and injection site information.
Apr 27, 2023Complaint
Failure to provide adequate protection and supervision, resulting in a resident fall that caused facial bruising and injuries.
Failure to maintain the safety and well-being of a resident as indicated in the service plan (resident was left unattended in the bathroom).
Dec 29, 2012Other
Administrative error regarding the facility's street address (5028 vs 5025 Ann Arbor Rd).
May 12, 2009RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ganton Retirement Centers, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit gantonretirement.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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