Lecom at Asbury Ridge DBA Saint Mary's Asbury Ridg
Strong Medicare quality ratings; families often praise beautiful, clean, and modern facility. Still worth an in-person visit.
based on 35 Google reviews
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What this means for your family
While the facility is physically impressive and offers a clean environment, the recurring reports of understaffing and slow response times are significant red flags. Before committing, ask management specifically about their current staff-to-resident ratios and how they ensure call bells are answered promptly during night and weekend shifts.
Google Reviews
Google Reviews
35 reviews on Google“Saint Mary's Asbury Ridge is consistently praised for its beautiful, clean, and modern physical environment, which often creates a positive first impression for families. However, multiple reviewers report significant concerns regarding chronic understaffing, which leads to slow call-bell response times, neglect of basic care needs, and a lack of individualized attention for residents.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and modern facility
- Friendly and courteous staff
- Well-maintained grounds and living quarters
Concerns
- Chronic understaffing leading to neglect (mentioned by 4 reviewers)
- Slow response times to call bells (mentioned by 2 reviewers)
- Lack of empathy and professional communication from administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is noted for being so beautiful and modern, could you show us how the common areas are designed to encourage residents to socialize?
- 2With such a high CMS staffing rating, how do you ensure that staff members are able to respond quickly to call bells during the night shift?
- 3How does the nursing team manage medication schedules to ensure everything is handled with complete accuracy?
- 4What is the process for communicating important clinical updates or changes in care from the administration to our family?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting the attending physician or hospital?
- 6What kind of daily activities or outings are planned to keep residents engaged with the local community?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean, and the staff is very nice - there just aren’t enough of them. My mother was there for 9 months and did little else except sit in a wheelchair during the day and lay in bed at night.”
“Sometimes she tells me it takes almost an hour for someone to answer her call bell.”
“The beautiful scenery is a distraction from the below average care they barely provide. Absolutely disgusted with the lack of service provided to these poor individuals who depend on the complacent and carless people here to help them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a mixed record with 9 deficiencies across 4 surveys, including one complaint-triggered issue where a family reported concerns about treatment and care quality. The main problem areas involve quality of care issues, building safety concerns (emergency exits, electrical systems), and medication management. All deficiencies have been corrected by the provider, but the recurring safety and care issues across multiple surveys warrant careful consideration during your visit.
Sep 12, 2025Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jan 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 4, 2024Routine1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 30, 2023Routine2
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Lecom at Asbury Ridge DBA Saint Mary's Asbury Ridg
nonprofit
Chain Affiliation
Lecom Senior Living
6 facilities nationwide
Ownership & Management
Owners
Millcreek Manor
Owner · Organization
Babiak, Jaime
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit stmaryshome.org
Medicare data downloads
Original nursing home datasets
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