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Nursing HomeMedicaid Investigative

Lebanon North Nursing & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

596 Morton Road, Lebanon, MO 65536180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.4/5

based on 13 Google reviews

5
4
3
2
1
Lebanon North Nursing & Rehab Nursing Home in Lebanon, MO — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 10)
  • High staff turnover (60%)

Bottom 25% in MO · Critically understaffed (RN) · Worst in JAMES & JUDY LINCOLN chain · $50,907 in fines

Source: Medicare data

What this means for your family

This facility has received multiple reports of unsanitary conditions and unprofessional staff conduct, which are significant red flags. If you are considering this location, we strongly advise you to conduct an unannounced visit to inspect the cleanliness of the rooms and observe staff interactions firsthand.

Google Reviews

Google Reviews

13 reviews on Google
Lebanon North Nursing & Rehab faces severe criticism regarding cleanliness, professional conduct, and patient care. Multiple reviewers report unsanitary conditions, including filthy rooms and equipment, as well as concerns about neglect and unprofessional staff behavior.

Quality Themes

Tap a score for details
Food1.0Staff1.0Clean0.0ActivitiesN/AMeds1.0Memory1.0Comms1.0ValueN/A

Strengths

  • Some staff members described as genuinely caring

Concerns

  • Filthy and unsanitary facility conditions (mentioned by 3 reviewers)
  • Neglect and lack of patient monitoring (mentioned by 2 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(2)1.02023(2)1.02024(4)2.02025(10)3.22026(6)

Distribution · 24 analyzed

5
7
4
0
3
0
2
3
1
14

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Can you walk me through your current protocols for ensuring the facility and resident rooms are kept deeply cleaned and sanitized every day?
  • 2What specific steps are being taken to improve communication between the nursing staff and family members regarding daily updates?
  • 3How does the team ensure that residents are being closely monitored and checked on throughout the night to prevent any lapses in care?
  • 4I've heard some wonderful things about certain caring staff members here; how do you support and train your team to maintain that high level of compassion?
  • 5What is the process for managing medications to ensure there are no errors or delays in administration?
  • 6Could you tell me more about the dining experience and how the meal service is organized for the residents?

Personalized based on this facility's data


Key Review Excerpts

She was sat in a wheelchair covered in rust, food, and vomit, and that's only what we could see. The tables were not wiped down, the floors were filthy. The smell was abhorrent.

Rehab patient's family · 2025☆☆☆☆

My stepfather told me about the mistreatment that she receives. He brought it up to them,so they banned him from the facilities.

Memory care family member · 2025☆☆☆☆

Most of the staff seems to be genuinely caring for the patients. The weekend charge nurse is very difficult to deal with.

Family member · 2025★★☆☆☆
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.03hrs
74%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility39.2%
Worse than Avg
Here
39.2%
US
15.5%
MO
23.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
14.4%
MO
19.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.8%
Worse than Avg
Here
31.8%
US
15.3%
MO
18.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
93.4%
MO
84.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
95.5%
MO
90.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.3%
Mixed vs Avgs
Here
25.3%
US
19.5%
MO
25.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.6%
Mixed vs Avgs
Here
79.6%
US
81.8%
MO
65.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility74.0%
Mixed vs Avgs
Here
74.0%
US
79.8%
MO
63.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.6%
Worse than Avg
Here
7.6%
US
1.6%
MO
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
2penalties
Well above state avg (12.0)
35 complaint-triggered
$50,907 in fines

This facility has concerning patterns of deficiencies with families filing 21 complaints that triggered federal investigations. The most recurring problems involve accident hazards and safety supervision, infection control, and failure to provide appropriate treatment and care according to physician orders. Multiple complaints about abuse reporting and resident protection are particularly troubling, with these issues persisting across recent surveys into 2025, suggesting ongoing systemic problems despite correction plans.

Apr 16, 2026Complaint
4
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Feb 10, 2026Complaint
10
0604Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Nov 20, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 7, 2025Complaint
1
0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Aug 14, 2025Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 5, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 20, 2025

$24,382

Fine

Jul 13, 2023

$13,397

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lebanon North Nursing & Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

James & Judy Lincoln

Chain Size

56 facilities nationwide

Chain avg rating: 2.5/5 · Rank 52 of 56 (Worst)

Ownership & Management

Owners

Lincoln, James

Owner

50%

Lincoln, Judy

Owner

50%

Key personnel

Fleetwood, ElaineW-2 Managing EmployeeLtc Management Services LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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