Lebanon North Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 10)
- High staff turnover (60%)
Bottom 25% in MO · Critically understaffed (RN) · Worst in JAMES & JUDY LINCOLN chain · $50,907 in fines
What this means for your family
This facility has received multiple reports of unsanitary conditions and unprofessional staff conduct, which are significant red flags. If you are considering this location, we strongly advise you to conduct an unannounced visit to inspect the cleanliness of the rooms and observe staff interactions firsthand.
Google Reviews
Google Reviews
13 reviews on Google“Lebanon North Nursing & Rehab faces severe criticism regarding cleanliness, professional conduct, and patient care. Multiple reviewers report unsanitary conditions, including filthy rooms and equipment, as well as concerns about neglect and unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Some staff members described as genuinely caring
Concerns
- Filthy and unsanitary facility conditions (mentioned by 3 reviewers)
- Neglect and lack of patient monitoring (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Can you walk me through your current protocols for ensuring the facility and resident rooms are kept deeply cleaned and sanitized every day?
- 2What specific steps are being taken to improve communication between the nursing staff and family members regarding daily updates?
- 3How does the team ensure that residents are being closely monitored and checked on throughout the night to prevent any lapses in care?
- 4I've heard some wonderful things about certain caring staff members here; how do you support and train your team to maintain that high level of compassion?
- 5What is the process for managing medications to ensure there are no errors or delays in administration?
- 6Could you tell me more about the dining experience and how the meal service is organized for the residents?
Personalized based on this facility's data
Key Review Excerpts
“She was sat in a wheelchair covered in rust, food, and vomit, and that's only what we could see. The tables were not wiped down, the floors were filthy. The smell was abhorrent.”
“My stepfather told me about the mistreatment that she receives. He brought it up to them,so they banned him from the facilities.”
“Most of the staff seems to be genuinely caring for the patients. The weekend charge nurse is very difficult to deal with.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of deficiencies with families filing 21 complaints that triggered federal investigations. The most recurring problems involve accident hazards and safety supervision, infection control, and failure to provide appropriate treatment and care according to physician orders. Multiple complaints about abuse reporting and resident protection are particularly troubling, with these issues persisting across recent surveys into 2025, suggesting ongoing systemic problems despite correction plans.
Apr 16, 2026Complaint4
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Feb 10, 2026Complaint10
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 7, 2025Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Aug 14, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 5, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Nov 20, 2025
$24,382
Fine
Jul 13, 2023
$13,397
Ownership & Operations
Who Operates This Facility
Lebanon North Nursing & Rehab
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 52 of 56 (Worst)
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit lebanonnorthnursingrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.