Laverna Manor Health & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
While the memory care unit has received specific praise for cleanliness and compassion, the facility has a concerning pattern of reports regarding hygiene neglect and unprofessional staff behavior. We strongly recommend that you visit unannounced, specifically checking the cleanliness of resident rooms and observing staff interactions, before committing to this facility.
Google Reviews
Google Reviews
17 reviews on Google“LaVerna Manor Health & Rehabilitation receives highly polarized feedback, with some families praising the compassionate care in the memory unit while others report severe neglect and hygiene issues. Critical concerns include reports of residents left in soiled conditions, bedsores, and unprofessional staff behavior. Families considering this facility should be aware of the significant inconsistency in care quality and reports of administrative unavailability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate memory care staff
- Cleanliness in specific units
- Responsive communication for some families
Concerns
- Hygiene and sanitation neglect (mentioned by 3 reviewers)
- Administrative unavailability or lack of responsiveness (mentioned by 3 reviewers)
- Unprofessional staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding hygiene and sanitation, what specific protocols are in place to ensure consistent cleanliness throughout the facility?
- 2How does the administrative team ensure they remain accessible and responsive to families when concerns or questions arise?
- 3With the current staffing rating, how does the facility ensure that residents receive attentive care and professional support during all shifts?
- 4I noticed the dining experience is an area of focus; what steps are you taking to improve the quality and variety of meals for residents?
- 5Could you walk me through your protocol for medical emergencies and how you keep families informed during urgent health situations?
- 6What specific activities are currently being prioritized to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“In the locked Alzheimer’s unit, it never smelled because trash bags were always tied up and taken out immediately, so it was the best smelling place. The people in the Alzheimer’s unit do a great job.”
“She was often left in her bed which resulted in bed sores. We walked in to find her laying in her own feces. She has gotten multiple utis yet they kept her water and other beverages across the room where she couldn’t reach them to get a drink.”
“When it was time to put her into hospice the day and night staff were the kindest gentleness people a son could hope for in treating her in her final days.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple reports triggering recent deficiencies, including abuse and neglect concerns that have persisted across surveys from 2024 through 2025. The facility shows recurring issues with accident prevention, nutrition and food services, resident care planning, and protection of residents' money and belongings, though all violations have correction dates indicating the facility addresses identified problems.
Dec 12, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
May 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 10, 2024Routine5
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Oct 10, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 12, 2025
$10,358
Fine
Aug 11, 2025
$32,799
Fine
Jul 25, 2024
$32,125
Ownership & Operations
Who Operates This Facility
Laverna Manor Health & Rehabilitation
for profit
Chain Affiliation
Mo Op Holdco, LLC
9 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 9
Ownership & Management
Owners
Mo Op Holdco, LLC
Owner · Organization
Lichtenstein, Eli
Owner (parent company)
Lichtenstein, Isaac
Owner (parent company)
Mandelbaum, Chaim
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit lavernamanorhr.com
Medicare data downloads
Original nursing home datasets
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