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Nursing HomeMedicaid

Laurens Care Center

Strong Medicare quality ratings; families often praise compassionate nursing staff. Still worth an in-person visit.

304 East Veterans Road, Laurens, IA 5055438 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 11 Google reviews

5
4
3
2
1
Laurens Care Center Nursing Home in Laurens, IA — Street View
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What this means for your family

While the facility is highly rated for its therapy and compassionate staff, the lack of detailed feedback in recent years makes it difficult to assess current operational standards. Families should schedule an in-person tour to observe staff-to-resident interactions and ask for specific examples of how the facility handles daily care needs.

Google Reviews

Google Reviews

11 reviews on Google
Laurens Care Center receives high ratings from reviewers who highlight the compassionate nature of the nursing staff and the effectiveness of the therapy programs. However, the reviews are extremely brief and lack detailed descriptions of daily operations, facility amenities, or specific care protocols.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate nursing staff
  • Effective therapy programs
  • Well-run administration

Rating Trends

Tap a year to see what changed

2345.02017(3)5.02018(3)5.02019(4)5.02020(1)5.02024(1)

Distribution · 12 analyzed

5
12
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of personal care remains consistent across all shifts?
  • 2With such a high staffing rating, how do you balance providing necessary medical attention with the social, interactive side of care?
  • 3Since your therapy programs are highly regarded, could you walk us through how a resident's physical therapy plan is integrated into their daily routine?
  • 4We noticed the administration is very responsive to feedback; what is the best way for our family to communicate with leadership if we have questions about care updates?
  • 5How does the facility handle medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 6What kind of daily activities or social outings are planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

Great Compassionate care. The CNA’s our wonderful

Long-term resident's family · 2019★★★★★

Great place to get therapy.

Rehab patient · 2018★★★★★

Very well run facility. Awesome staff. Great administrator

Long-term resident's family · 2018★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.96hrs
OK
Registered nurses for medical care
Total Nursing
4.16hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.4%
IA
25.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
IA
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
19.5%
IA
20.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
14.4%
IA
17.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IA
95.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IA
84.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.1%
Worse than Avg
Here
4.1%
US
1.6%
IA
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (6.2)
2 complaint-triggered

Laurens Care Center has ongoing safety and operational concerns, with 31 deficiencies across four surveys including two complaint-triggered investigations where families reported abuse and resident rights violations. The facility repeatedly struggles with fire safety systems, electrical equipment maintenance, and care planning procedures. While all deficiencies show correction dates, the pattern of recurring issues in safety infrastructure and the recent complaint about abuse protection warrant careful consideration during any visit.

Apr 16, 2026Routine
6
0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 8, 2025Complaint
2
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Mar 20, 2025Routine
6
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Mar 21, 2024Routine
11
0729Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
15deficiencies
May 11, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Apr 16, 2026Inspection
Clean

Fed violations: 4, State violations: 0

Nov 25, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Oct 8, 2025Complaint
Clean

Fed violations: 2, State violations: 0

Apr 14, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Mar 20, 2025Inspection
Clean

Fed violations: 4, State violations: 0

Dec 24, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Apr 10, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Laurens Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Horsman, KellyOfficer / DirectorWoodley, RichardOfficer / DirectorEgertsen, MarlinOfficer / DirectorSvuba, JerlynOfficer / DirectorVan Genderen, KayeOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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