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Assisted Living

Laurel I AL, LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

4709 West Laurel Lane, North Mountain Village · Glendale, AZ 85304Licensed & Active
Google rating
4.8/5

based on 11 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a small, intimate, and highly communicative environment. The staff's ability to provide personalized care and maintain close contact with distant family members is a standout feature.

Google Reviews

Google Reviews

11 reviews analyzed
Families can expect a highly personalized, small-group home environment characterized by compassionate, family-like care. Reviewers consistently praise the leadership of Kiki and the staff for their attentiveness, cleanliness, and ability to manage complex needs like medication and nutrition.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0ActivitiesN/AMeds9.0MemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive caregiving staff
  • Exceptionally clean and well-maintained facility
  • Strong leadership and personalized communication
  • Ability to manage specific dietary and medical needs

Rating Trends

Tap a year to see what changed

2345.02015(1)4.82020(8)5.02021(1)5.02023(1)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed how much the leadership team values communication with families; how do you typically keep us updated on our loved one's day-to-day well-being?
  • 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay so clean?
  • 3Since you are so skilled at managing specific dietary needs, how would you approach creating a meal plan that honors our loved one's favorite foods and medical restrictions?
  • 4Could you tell us more about the daily activities available here to help residents stay engaged and social with one another?
  • 5In the event of a medical emergency or a change in health status during the night, what is the protocol for getting immediate care?
  • 6How does the caregiving staff ensure that the personalized, attentive care mentioned by other families is applied to each new resident's unique routine?

Personalized based on this facility's data


Key Review Excerpts

Kiki is a "Mama Bear" and takes excellent care of her residents. Small family atmosphere. Just wonderful, kind, loving care.

Long-term resident's family · 2020★★★★★

I am 3000 miles away. Kiki called weekly and sent numerous pictures. I never saw my Mother in the same gown twice. The care was so tender and loving.

Long-distance family member · 2020★★★★

The food was adjusted to mom's needs which helped get her glucose levels under control.

Long-term resident's family · 2020★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
1deficiencies
Jun 16, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on June 16, 2025:

Environmental StandardsR9-10-819.A.11Corrected Jun 20, 2025

Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications, and were inaccessible to residents. Findings Include: 1. A review of Department records revealed the facility was licensed to provide directed care services. 2. The Compliance Officers observed multiple ambulatory residents. 3. During an environmental inspection of the kitchen, the Compliance Officer found a tube of Pro Seal Clear RTV Silicone Adhesive ( caution label: keep out of reach of children) & Sealant. 4. In an interview, E1 acknowledged that poisonous or toxic materials stored by the assisted living facility were not maintained in a locked area separate from food preparation and storage, dining areas, and medications, and were accessible to residents.

May 10, 2023Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on May 10, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.

Contact

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References & Resources

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