Laurel Haven
Families consistently rate this highly — reviewers highlight stunning estate grounds and scenery. Schedule a visit to confirm the fit.
based on 140 Google reviews
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What this means for your family
Laurel Haven is a breathtakingly beautiful estate, making it an ideal choice for special celebrations and relaxing getaways. While the hospitality and scenery are world-class, families should be prepared for potential service delays during busy periods and should verify food portions if ordering premium items.
Google Reviews
Google Reviews
140 reviews on Google“Laurel Haven is a highly-regarded estate venue and winery, primarily praised for its stunning grounds, beautiful wedding settings, and exceptional hospitality from owners and staff. While many guests rave about the delicious wines and food, some visitors have noted inconsistent service speeds and occasional issues with food quality or pricing.”
Quality Themes
Tap a score for detailsStrengths
- Stunning estate grounds and scenery
- Exceptional wedding planning and coordination
- Delicious wine selections and food
- Friendly and attentive hospitality
Concerns
- Inconsistent service speed and wait times (mentioned by 3 reviewers)
- Food quality inconsistency (e.g., dry or poorly prepared items) (mentioned by 3 reviewers)
- High pricing for certain food items (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members, menu items, and event types mentioned in the reviews. They handle negative feedback with empathy, acknowledging specific failures and offering direct contact information for resolution.
Questions for Your Tour
- 1The estate grounds look absolutely stunning; what kind of outdoor activities or garden strolls are available for residents to enjoy the scenery?
- 2I noticed how much care the management puts into responding to everyone's feedback; how does the team use resident input to improve daily dining services?
- 3With such a small and intimate community of 15, how do you ensure that meal service remains consistent and timely for every resident?
- 4We've heard wonderful things about the food and wine selections here; how often does the menu rotate, and how do you handle special dietary requests?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
- 6Since the facility is so close to the wedding estate, how do you balance the privacy of the residents with the activity happening on the grounds?
Personalized based on this facility's data
Key Review Excerpts
“The ceremony and reception space was so beautiful and everything I imagined!”
“The property is stunning, and every detail is meticulously maintained, making it the perfect setting for a wedding.”
“The owner, Jenna, is welcoming and knowledgeable, she obviously enjoys explaining her wines, which are delicious.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 6, 2026InspectionClean
The facility underwent an unannounced Required 1 Year visit. The Licensing Program Analyst observed the kitchen, resident rooms, bathrooms, and outside areas, noting adequate supplies and functioning equipment. No deficiencies were cited as per California Code of Regulations Title 22.
Feb 13, 2025InspectionClean
The facility underwent an unannounced Required 1 Year visit. The inspector noted that the facility was generally compliant, observing adequate food supplies, functioning safety equipment, and clean resident rooms. No deficiencies were cited per California Code of Regulations Title 22.
Nov 9, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 26, 2024ComplaintClean
This report details a complaint investigation conducted on 10/26/2024 regarding allegations of mistreatment, threats, and restriction of phone use. All three allegations were reviewed and subsequently found to be UNSUBSTANTIATED based on staff and resident interviews.
Oct 26, 2024ComplaintClean
This report details a complaint investigation conducted on 10/26/2024 regarding allegations of mistreatment, threats, and restriction of phone use. All three allegations were reviewed and subsequently found to be UNSUBSTANTIATED based on staff and resident interviews.
Oct 26, 2024ComplaintClean
This report details a complaint investigation conducted on 10/26/2024 regarding allegations of mistreatment, threats, and restriction of phone use. All three allegations were reviewed and subsequently found to be UNSUBSTANTIATED based on staff and resident interviews.
Apr 25, 2024OtherClean
The facility underwent an unannounced Case Management - Annual Continuation visit. The inspector reviewed various logs, including medication, staff, and money logs, and found them to be complete. No deficiencies were cited at this time per California Code of Regulations Title 22.
Jan 30, 2024InspectionClean
The facility underwent an unannounced Required 1 Year visit. The inspector noted that the kitchen and food storage areas were adequately stocked for at least two days of perishable and seven days of non-perishable food. No deficiencies were cited at this time as per California Code of Regulations Title 22.
Ownership & Operations
Who Operates This Facility
Laurel Care, INC.
TERESITA SAMONTE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
140 reviews from families & visitors
Official Website
Visit laurelhavenestate.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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