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Nursing HomeMedicaid Investigative

Las Brisas Rehabilitation and Wellness Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3421 Story Road W., Irving, TX 75038128 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 86 Google reviews

5
4
3
2
1
Las Brisas Rehabilitation and Wellness Center Nursing Home in Irving, TX — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (1/5 stars)
  • High staff turnover (67%)
  • High RN turnover (67%)

Above average in Texas · Below recommended RN staffing · $18,274 in fines

Source: Medicare data

What this means for your family

This facility offers an excellent rehabilitation program and a very strong activities department that can greatly improve a resident's quality of life. However, families must be extremely vigilant regarding hygiene and personal property, as there are repeated, serious reports of unpleasant odors and theft of belongings by some staff members.

Google Reviews

Google Reviews

86 reviews on Google
Families considering Las Brisas will find a facility with a highly praised rehabilitation and therapy team and a compassionate administration. However, there are significant, recurring reports of serious issues regarding hygiene, specifically odors of urine, and serious allegations of theft and medication mismanagement by certain staff members.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean4.0Activities9.0Meds2.0MemoryN/AComms5.0Value3.0

Strengths

  • Knowledgeable and encouraging rehab/therapy team
  • Compassionate and professional administration
  • Engaging activities and memory care programming
  • Clean and modern facility structure

Concerns

  • Unpleasant odors of urine and feces in hallways (mentioned by 4 reviewers)
  • Theft of personal belongings by staff (mentioned by 3 reviewers)
  • Slow or non-existent response to call lights (mentioned by 3 reviewers)
  • Inconsistent medication management (mentioned by 2 reviewers)
  • Poor communication from staff/management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(5)3.92021(11)1.42022(5)3.02023(7)4.32024(32)3.92025(40)3.62026(16)

Distribution · 116 analyzed

5
77
4
4
3
3
2
7
1
25
10 reviews posted between Jun 2, 2026Jun 3, 2026 · 8 were 5-star

How They Respond to Reviews

68%response rate
Generic

The owner relies heavily on a small set of repetitive templates for positive reviews, often using identical phrasing for different users. While negative reviews are addressed with more personalized attempts to provide contact information, they still largely follow a standardized apologetic script.

Questions for Your Tour

  • 1We've heard wonderful things about your rehab and therapy team; could you tell us more about how they work with residents to meet their specific wellness goals?
  • 2How does your administration team ensure that communication remains clear and consistent between the facility and family members?
  • 3What specific steps are taken by the housekeeping and maintenance teams to ensure the hallways and common areas stay fresh and clean for residents?
  • 4Could you walk us through your process for managing medications and how you ensure accuracy and timeliness for every resident?
  • 5How do you ensure that call lights are prioritized and that staff are able to respond promptly to a resident's needs throughout the day?
  • 6What kind of engaging daily activities or memory care programming do you have planned for the residents this month?

Personalized based on this facility's data


Key Review Excerpts

The therapy team is knowledgeable and encouraging, helping patients regain strength and confidence while celebrating e

Rehab patient's family · 2026★★★★★

The activities director has encouraged me to be active in all activities and she has been so much fun. She does a fabulous job.

Rehab patient · 2025★★★★★

The staff was so caring and loving! Her nurse, Teela, was exceptional and so compassionate. She walked us through the process, kept us up to date, and called us so we could be by her side in her last moments.

Long-term resident's family · 2025★★★★★
Source: 86 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
50%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.4%
TX
14.2%
Dallas
16.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
TX
2.5%
Dallas
2.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
14.4%
TX
16.1%
Dallas
19.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.3%
TX
14.9%
Dallas
17.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
19.5%
TX
18.4%
Dallas
17.1%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility6.2%
Worse than Avg
Here
6.2%
US
3.2%
TX
3.3%
Dallas
2.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
81.8%
TX
89.2%
Dallas
87.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.4%
Mixed vs Avgs
Here
82.4%
US
79.7%
TX
88.0%
Dallas
77.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.0%
Worse than Avg
Here
3.0%
US
1.6%
TX
1.5%
Dallas
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (9.1)
5 complaint-triggered
$18,274 in fines

Families have filed multiple complaint reports resulting in 7 deficiencies, including serious concerns about resident abuse protection, treatment quality, and safety hazards. The facility shows recurring problems with fire safety systems, infection control, and medication management across all surveys from 2022-2024. While the provider reports corrections for each deficiency, the pattern of repeated violations in critical areas like fire safety, egress routes, and basic care standards suggests ongoing operational challenges that families should carefully evaluate before choosing this facility.

Jan 8, 2026Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0929Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Oct 2, 2024Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Oct 2, 2024Routine
10
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Sep 13, 2023Routine
8
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Aug 16, 2023Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 16, 2023Complaint
3
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0919Immediate jeopardy · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dallas County Hospital District

Organization Type

for profit

Management Company

IRVING LONG TERM CARE LLC

Administrator

JAMIE DIPALMA

Chain Affiliation

Chain Name

Fundamental Healthcare

Chain Size

69 facilities nationwide

Chain avg rating: 2.8/5 · Rank 8 of 26

Ownership & Management

Owners

Dallas County Hospital District

Owner · Organization

100%

Andujo, Jamie

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Forman, Murray

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Fulchino, Mark

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Henry, Melanie

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Tabler, Kenneth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Castaneda, EdmundoOfficer / DirectorIrving Long Term Care LLCManagerBenevides, RuiManagerDipalma, JamieManagerStorey Health Realty, LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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