Lapeer Comfort Care I
Families consistently rate this highly — reviewers highlight warm, homelike atmosphere. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
Recent reviews suggest a positive shift in management and atmosphere, but the historical concerns regarding staffing and safety are significant. When touring, specifically ask about the current staff-to-resident ratio during night shifts and request a clear, written breakdown of all potential fees to avoid the billing issues reported by previous residents.
Google Reviews
Google Reviews
27 reviews on Google“Lapeer Comfort Care I (formerly The Pines) receives highly polarized feedback, with recent reviews praising a warm, homelike atmosphere and attentive staff, while older reviews raise serious concerns about management and safety. Families should be aware of conflicting reports regarding staffing levels, facility security, and the quality of administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, homelike atmosphere
- Clean and well-maintained facility
- Friendly and accessible administrative leadership
- Helpful and caring nursing aides
Concerns
- Inadequate staffing levels and safety concerns (mentioned by 3 reviewers)
- Poor management and lack of follow-up (mentioned by 3 reviewers)
- Lack of activities and poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a smaller community of 20 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day and night?
- 2I noticed your team is very active in responding to feedback; what is the best way for families to stay in the loop regarding their loved one’s daily care and any changes in their health?
- 3Could you walk me through the current schedule of activities or social events, and how you tailor these to keep residents engaged and active?
- 4Given the importance of nutrition, could you share how you plan your menus and what flexibility exists if a resident has specific dietary preferences or needs?
- 5How does your leadership team approach staff training and retention to ensure that the care team remains consistent and well-supported?
- 6In the event of a medical concern or emergency, what is your specific protocol for communicating with family members and coordinating with local medical services?
Personalized based on this facility's data
Key Review Excerpts
“I had worked at a nursing home for years and noticed immediately that there was no smell, always a good sign. I have been kept up to date on all of my sister's care needs and am very happy with the facility.”
“The management is HORRIBLE and no one has answers to your questions or follow up. They don’t give you all the information up front and hit you with a hefty fee once you are a resident there.”
“Poor management, only one staff member per shift, sometimes at night zero staff!, front door was always unlocked! -not safe!!!, no locks on residents doors for privacy, horrible food, no cook- just staff members who cooked up something, and hardly any activities for the residents.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility's initial licensing study report shows substantial compliance with state regulations. While two furnaces were previously identified as unsafe, they were replaced in October 2025, and the facility has since passed fire safety and environmental health inspections.
Nov 21, 2025Other
Two of the four furnaces were deemed unsafe.
Ownership & Operations
Who Operates This Facility
Lapeer Comfort Care LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit lapeerassistedliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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