Nursing HomeMedicaid

Langdon Place of Dover

Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.

60 Middle Road, Dover, NH 03820|30 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 95 Google reviews

(603) 743-4110 Directions Website

Street View

Email Langdon Place of Dover to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 57%

No Medicare penalties on record · 3 findings in latest survey

Source: Medicare data

What this means for your family

Langdon Place of Dover has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and engaging activities and social programs. Review the component ratings and current source records before deciding.

Google Reviews

96 public Google reviews available

Langdon Place of Dover receives high praise for its compassionate, professional staff and welcoming atmosphere, particularly within the assisted living and memory care units. However, families should be aware of recurring reports regarding understaffing, inconsistent hygiene standards in the rehab wing, and occasional lapses in communication and food quality.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Engaging activities and social programs
Beautiful, well-maintained grounds
Effective transition support for new residents

Concerns

Understaffing leading to slow response times and overworked employees (mentioned by 4 reviewers)
Inconsistent hygiene and cleanliness in rehab rooms (mentioned by 4 reviewers)
Poor communication between administration and family members (mentioned by 3 reviewers)
Declining food quality and variety (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 96 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily operations and communication protocols?
2With a smaller capacity of 30 residents, how does your team manage staffing levels to ensure that residents receive prompt attention and assistance throughout the day?
3Could you walk me through your current cleaning schedule for resident rooms, particularly in the rehab wing, to ensure they remain consistently sanitized and comfortable?
4I see you have some wonderful social programs; what are some of the most popular activities that help residents build connections with one another?
5How do you handle transitions for new residents, and what steps do you take to keep families informed and involved during their loved one's first few weeks?
6We understand that nutrition is vital; how are you currently addressing feedback regarding meal variety and quality to ensure residents are enjoying their dining experience?

Personalized based on this facility's data

Key Review Excerpts

“The staff is amazing, caring and exceptional at keeping mom active, mentally engaged healthy and happy. It’s such a huge relief knowing she is receiving such excellent care.”

Memory care family member · 2024★★★★★

“The staff took just awesome care of him and he always called it home.”

Long-term resident's family · 2024★★★★★

“The staff were great although very overworked…. Understaffed! But the worst thing was the food!”

Rehab patient · 2024★★★☆☆

Source: 96 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.81hrs

Registered nurses for medical care

Total Nursing

5.39hrs

All nurses + aides combined

Staff Turnover

57%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 8 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents who got a urinary tract infection

↓ Lower is better

This Facility9.5%

Worse than Avg

Here

9.5%

1.6%

2.2%

Strafford

2.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Strafford

99.3%

Residents who fell and were seriously hurt

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

3.2%

4.4%

Strafford

3.9%

Residents who were physically restrained

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

0.1%

0.2%

Strafford

1.0%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

4.9%

4.4%

Strafford

4.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.1%

Better than Avg

Here

95.1%

79.8%

83.0%

Strafford

79.5%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.2%

Better than Avg

Here

91.2%

81.8%

86.5%

Strafford

81.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.0%

Worse than Avg

Here

2.0%

1.6%

1.4%

Strafford

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

17findings in history

Latest survey: 3 · near NH avg (4.0)

Langdon Place of Dover has 17 federal deficiencies across three surveys, all corrected by the facility. The most frequent issues involve fire safety systems, medication management, and infection control protocols. Notably, exit door problems recurred across multiple surveys from 2023 to 2025, suggesting ongoing challenges with building safety systems that families should discuss during visits.

Feb 7, 2025Routine11 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0036Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Mar 13, 2024Routine3 findings

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Jan 13, 2023Routine3 findings

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Langdon Place of Dover

Organization Type

for profit

Chain Affiliation

Chain Name

603 Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 2.0/5 · Rank 5 of 7

Ownership & Management

Owners

Black Mountain Peak Healthcare, LLC

Owner · Organization

100%

Pr Nh Holdings LLC

Owner (parent company) · Organization

48%

Rr Nh Holdings LLC

Owner (parent company) · Organization

48%

Key personnel

603 Healthcare LLCManagerOby, KathleenManagerStevenson, SeanManagerTrezak, BrianManager603 Healthcare LLCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(603) 743-4110

langdondover.com

60 Middle Road

Dover, NH 03820

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

95 reviews from families & visitors

Official Website

Visit langdondover.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.