Langdon Place of Dover
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 96 Google reviews

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What this means for your family
Langdon Place of Dover is highly regarded for its memory care and assisted living programs, where staff are frequently described as compassionate and engaging. However, families should be cautious regarding the rehab unit; we recommend asking specific questions about current staffing ratios and cleanliness protocols during your tour to ensure your loved one's needs will be met.
Google Reviews
Google Reviews
96 reviews on Google“Langdon Place of Dover receives high praise for its compassionate, professional staff and welcoming atmosphere, particularly within the assisted living and memory care units. However, families should be aware of recurring reports regarding understaffing, inconsistent hygiene standards in the rehab wing, and occasional lapses in communication and food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging activities and social programs
- Beautiful, well-maintained grounds
- Effective transition support for new residents
Concerns
- Understaffing leading to slow response times and overworked employees (mentioned by 4 reviewers)
- Inconsistent hygiene and cleanliness in rehab rooms (mentioned by 4 reviewers)
- Poor communication between administration and family members (mentioned by 3 reviewers)
- Declining food quality and variety (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 96 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily operations and communication protocols?
- 2With a smaller capacity of 30 residents, how does your team manage staffing levels to ensure that residents receive prompt attention and assistance throughout the day?
- 3Could you walk me through your current cleaning schedule for resident rooms, particularly in the rehab wing, to ensure they remain consistently sanitized and comfortable?
- 4I see you have some wonderful social programs; what are some of the most popular activities that help residents build connections with one another?
- 5How do you handle transitions for new residents, and what steps do you take to keep families informed and involved during their loved one's first few weeks?
- 6We understand that nutrition is vital; how are you currently addressing feedback regarding meal variety and quality to ensure residents are enjoying their dining experience?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing, caring and exceptional at keeping mom active, mentally engaged healthy and happy. It’s such a huge relief knowing she is receiving such excellent care.”
“The staff took just awesome care of him and he always called it home.”
“The staff were great although very overworked…. Understaffed! But the worst thing was the food!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 8 measures
6
measures
2
measures
Residents who got a urinary tract infection
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents who were physically restrained
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Langdon Place of Dover has 17 federal deficiencies across three surveys, all corrected by the facility. The most frequent issues involve fire safety systems, medication management, and infection control protocols. Notably, exit door problems recurred across multiple surveys from 2023 to 2025, suggesting ongoing challenges with building safety systems that families should discuss during visits.
Feb 7, 2025Routine11
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Mar 13, 2024Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jan 13, 2023Routine3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Langdon Place of Dover
for profit
Chain Affiliation
603 Healthcare
7 facilities nationwide
Chain avg rating: 2.0/5 · Rank 5 of 7
Ownership & Management
Owners
Black Mountain Peak Healthcare, LLC
Owner · Organization
Pr Nh Holdings LLC
Owner (parent company) · Organization
Rr Nh Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
96 reviews from families & visitors
Official Website
Visit langdondover.com
Medicare data downloads
Original nursing home datasets
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