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Nursing HomeMedicaid

Langdon Place of Dover

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

60 Middle Road, Dover, NH 0382030 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 96 Google reviews

5
4
3
2
1
Langdon Place of Dover Nursing Home in Dover, NH — Street View
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What this means for your family

Langdon Place of Dover is highly regarded for its memory care and assisted living programs, where staff are frequently described as compassionate and engaging. However, families should be cautious regarding the rehab unit; we recommend asking specific questions about current staffing ratios and cleanliness protocols during your tour to ensure your loved one's needs will be met.

Google Reviews

Google Reviews

96 reviews on Google
Langdon Place of Dover receives high praise for its compassionate, professional staff and welcoming atmosphere, particularly within the assisted living and memory care units. However, families should be aware of recurring reports regarding understaffing, inconsistent hygiene standards in the rehab wing, and occasional lapses in communication and food quality.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean6.0Activities9.0Meds5.0Memory9.0Comms5.0Value7.0

Strengths

  • Compassionate and attentive nursing staff
  • Engaging activities and social programs
  • Beautiful, well-maintained grounds
  • Effective transition support for new residents

Concerns

  • Understaffing leading to slow response times and overworked employees (mentioned by 4 reviewers)
  • Inconsistent hygiene and cleanliness in rehab rooms (mentioned by 4 reviewers)
  • Poor communication between administration and family members (mentioned by 3 reviewers)
  • Declining food quality and variety (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(18)'21(3)'23(24)'25(7)'26(9)

Distribution · 96 analyzed

5
81
4
2
3
2
2
0
1
11

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily operations and communication protocols?
  • 2With a smaller capacity of 30 residents, how does your team manage staffing levels to ensure that residents receive prompt attention and assistance throughout the day?
  • 3Could you walk me through your current cleaning schedule for resident rooms, particularly in the rehab wing, to ensure they remain consistently sanitized and comfortable?
  • 4I see you have some wonderful social programs; what are some of the most popular activities that help residents build connections with one another?
  • 5How do you handle transitions for new residents, and what steps do you take to keep families informed and involved during their loved one's first few weeks?
  • 6We understand that nutrition is vital; how are you currently addressing feedback regarding meal variety and quality to ensure residents are enjoying their dining experience?

Personalized based on this facility's data


Key Review Excerpts

The staff is amazing, caring and exceptional at keeping mom active, mentally engaged healthy and happy. It’s such a huge relief knowing she is receiving such excellent care.

Memory care family member · 2024★★★★★

The staff took just awesome care of him and he always called it home.

Long-term resident's family · 2024★★★★★

The staff were great although very overworked…. Understaffed! But the worst thing was the food!

Rehab patient · 2024★★★★★
Source: 96 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.81hrs
OK
Registered nurses for medical care
Total Nursing
5.39hrs
OK
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 8 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

2

measures

Long-Stay Residents
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility9.5%
Worse than Avg
Here
9.5%
US
1.6%
NH
2.2%
Strafford
2.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NH
96.9%
Strafford
99.3%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
3.2%
NH
4.4%
Strafford
3.9%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
0.1%
NH
0.2%
Strafford
1.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
4.9%
NH
4.4%
Strafford
4.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.1%
Better than Avg
Here
95.1%
US
79.7%
NH
83.0%
Strafford
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.2%
Better than Avg
Here
91.2%
US
81.8%
NH
86.5%
Strafford
81.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
NH
1.4%
Strafford
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (4.0)

Langdon Place of Dover has 17 federal deficiencies across three surveys, all corrected by the facility. The most frequent issues involve fire safety systems, medication management, and infection control protocols. Notably, exit door problems recurred across multiple surveys from 2023 to 2025, suggesting ongoing challenges with building safety systems that families should discuss during visits.

Feb 7, 2025Routine
11
0036Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Mar 13, 2024Routine
3
0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Jan 13, 2023Routine
3
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Langdon Place of Dover

Organization Type

for profit

Chain Affiliation

Chain Name

603 Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 2.0/5 · Rank 5 of 7

Ownership & Management

Owners

Black Mountain Peak Healthcare, LLC

Owner · Organization

100%

Pr Nh Holdings LLC

Owner (parent company) · Organization

48%

Rr Nh Holdings LLC

Owner (parent company) · Organization

48%

Key personnel

603 Healthcare LLCManagerOby, KathleenManagerStevenson, SeanManagerTrezak, BrianManager603 Healthcare LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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