Landmark of Laurel Creek Rehabilitation and Nursin
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
The facility is frequently praised for its high-quality rehabilitation care and clean environment. However, families should remain vigilant regarding staff interactions and administrative transparency, as there are documented concerns regarding professional conduct and business practices.
Google Reviews
Google Reviews
12 reviews analyzed“Landmark of Laurel Creek Rehabilitation and Nursing receives high praise from families for its attentive staff and the quality of care provided during rehabilitation stays. However, potential visitors should be aware of serious concerns regarding professional conduct and administrative reliability, including reports of non-payment to contractors and unprofessional behavior by staff members.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Effective rehabilitation services
- Welcoming and family-like environment
Concerns
- Unprofessional staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the caring and attentive nursing staff here; how do you foster that family-like environment for your residents?
- 2What specific steps is the facility taking to improve communication between the nursing team and family members?
- 3Could you tell us more about the rehabilitation services available and how they help residents regain their independence?
- 4How does the facility manage medical emergencies or changes in a resident's condition during the overnight hours?
- 5What kind of daily activities or social outings are planned to keep residents engaged and connected with one another?
- 6How do you ensure consistent professionalism and high standards of conduct among all staff members throughout every shift?
Personalized based on this facility's data
Key Review Excerpts
“My mother just spent a few weeks in rehab at Landmark of Laurel Creek. They have a great great staff in all departments. She received very good care while she was there.”
“My mother was admitted multiple times and she received great care each time”
“Excellent facility. Always clean. The staff is friendly and always available.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across 3 surveys with no complaint-triggered violations, indicating issues found during routine inspections rather than family reports. The most recurring problems involve care planning and resident assessments, fire safety systems, and medication labeling. All deficiencies have correction dates provided by the facility, though recent 2025 citations suggest some issues may be persisting or new problems are emerging in safety systems and clinical care areas.
Jul 3, 2025Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 24, 2021Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Sep 19, 2019Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Landmark of Laurel Creek Rehabilitation and Nursin
for profit
Chain Affiliation
Lyon Healthcare
14 facilities nationwide
Chain avg rating: 1.7/5 · Rank 2 of 14 (Best)
Ownership & Management
Owners
A&m Healthcare Investments LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit landmarkoflaurelcreek.com
Medicare data downloads
Original nursing home datasets
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