Landmark Nursing Center Hammond
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 163 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in LA · Critically understaffed (RN) · Above average staffing · Below chain average · $175,997 in fines · Very few deficiencies
What this means for your family
This facility is visually impressive and maintains high standards for cleanliness, which many families appreciate. However, because multiple reviewers have reported serious concerns regarding medical responsiveness and staff neglect, we strongly advise you to observe the facility during off-hours and ask specific questions about their protocol for hospital transfers.
Google Reviews
Google Reviews
163 reviews on Google“Landmark Nursing Center Hammond is widely praised for its clean, modern, and well-decorated facility, with many visitors noting the absence of unpleasant odors. While the majority of reviews highlight a friendly, attentive, and professional staff, a subset of families has raised serious concerns regarding neglect, poor communication, and inconsistent care for residents with complex medical needs. Potential families should weigh the positive environment against these reports of inconsistent responsiveness and potential lapses in medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Friendly and welcoming staff
- Efficient and easy check-in process
- Strong physical and occupational therapy programs
Concerns
- Inconsistent quality of care and neglect of basic resident needs (mentioned by 4 reviewers)
- Poor communication and dismissive attitude from staff/administration (mentioned by 3 reviewers)
- Inadequate medical oversight and delays in hospital transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 164 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily resident experience?
- 2Given that physical and occupational therapy are highlighted as strengths here, how do you ensure that progress carries over into a resident's daily routine?
- 3With the current CMS staffing rating, could you walk me through how you ensure consistent, personalized attention for residents throughout the day?
- 4I’ve read some mixed feedback regarding the dining experience; what steps are you taking to improve the quality and variety of meals served?
- 5How does your nursing team manage the process for medical oversight and coordinating timely transfers if a resident’s health needs change suddenly?
- 6Could you share how your staff works to maintain clear and proactive communication with family members regarding their loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“The patients NURSE alone is apparently allowed to make life changing decisions in reference to the patient, even having the capability of keeping a SICK patient from being transferred to the HOSPITAL for Medical Care, even though the FAMILY is making Numerous request to do so.”
“The food was horrible. Servings the size of a kids meal. Never enough. Looked like slop. Never on time for food or meds.”
“I’ve been in all the others in Hammond and I was very very impressed. There was staff everywhere I looked and they were very helpful to me and were helping the folks living there!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections revealing deficiencies in care planning, medication management, and infection control. The facility has recurring problems with resident assessments and care planning across multiple surveys, indicating persistent issues in this critical area. While all deficiencies show correction dates, the pattern of complaints and repeated care planning violations suggests ongoing challenges with fundamental resident care processes that families should investigate thoroughly.
Jan 22, 2026Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jan 16, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 9, 2024Complaint3
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 20, 2024Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 23, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 23, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Aug 9, 2024
$175,997
Ownership & Operations
Who Operates This Facility
Landmark Nursing Center Hammond
for profit
Chain Affiliation
The Beebe Family
49 facilities nationwide
Chain avg rating: 2.6/5 · Rank 26 of 48
Ownership & Management
Owners
Lena Heritage LLC
Owner · Organization
Gamburg, Harold
Owner
Kolb, Evan
Owner
Williams, Hibernia
Owner
Beebe, Nancy
Owner (parent company)
Sadler, Joseph
Owner (parent company)
Stallard, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
163 reviews from families & visitors
Official Website
Visit landmarkhammond.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Belle Maison Nursing & Rehabilitation Center, LLC
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Hammond Nursing Home
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Heritage Healthcare of Hammond
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Ponchatoula Community Care Center
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