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Assisted Living

Lakewest Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3494 Kingbridge Street, West Dallas · Dallas, TX 75212128 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.1/5

based on 100 Google reviews

5
4
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1
Lakewest Assisted Living Assisted Living in Dallas, TX — Street View
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What this means for your family

This facility is an excellent choice if you prioritize a warm, community-oriented atmosphere and high-quality activity programming. However, you should proactively ask management about their current protocols for pest control and verify their medication administration procedures to ensure they meet your family's specific needs.

Google Reviews

Google Reviews

100 reviews on Google

Lakewest Assisted Living is highly praised by many families for its exceptionally warm, attentive, and professional staff, particularly the activity and administrative teams. While recent reviews suggest a significant period of improvement, families should be aware of historical and sporadic reports regarding pest issues (bed bugs/roaches) and concerns regarding medication administration and laundry services.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean4.0Activities9.0Meds3.0MemoryN/AComms6.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Engaging and energetic activity programming
  • Professional and helpful administrative team
  • Friendly and dedicated maintenance services

Concerns

  • Pest infestations (bed bugs/roaches) (mentioned by 3 reviewers)
  • Medication management inconsistencies (mentioned by 2 reviewers)
  • Issues with facility cleanliness and odor (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'20(10)'22(12)'24(6)'26(13)

Distribution · 106 analyzed

5
74
4
10
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2
1
1
19
34 reviews posted between Feb 4, 2025Feb 8, 2025 · 32 were 5-star

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized responses that frequently name-drop specific staff members mentioned in the reviews. While some responses use templates, they are customized to reflect the specific praise or concerns raised by the reviewer.

Questions for Your Tour

  • 1It is wonderful to see how much the management team engages with feedback; how has the facility implemented recent improvements regarding the cleanliness and upkeep of the common areas?
  • 2We've heard great things about the energy of your activity programming—could you walk us through what a typical weekly schedule looks like for residents?
  • 3Could you explain the specific protocols your team uses to ensure medication is administered accurately and on time every day?
  • 4What specific steps does your maintenance and housekeeping team take to ensure all resident rooms and shared spaces remain pristine and pest-free?
  • 5In the event of a medical emergency during the night, what is the immediate process for contacting doctors and notifying the family?
  • 6How do the care staff members build personalized relationships with residents to ensure their individual needs are being met with that attentive care people talk about?

Personalized based on this facility's data


Key Review Excerpts

The residents are very fortunate to have such a dedicated and invested Activity Director, V’toria Isabell. She makes sure the residents are entertained and stimulated with various fun activities.

Family member · 2025★★★★★

The workers there are so nice, I definitely recommend!

Resident/Visitor · 2026★★★★★

This place is such a joy to come visit my mom now. We walked in here 18 months ago and it was crazy. Past 6-8 months has has had tremendous improvement.

Long-term resident's family · 2023★★★★★
Source: 100 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
4deficiencies

Key Findings

Lakewest Assisted Living had a recent inspection in January 2022 that identified several issues regarding medication management and resident service plans. Additionally, the facility received an administrative penalty of $4,000 in January 2024 related to a violation of resident safety standards.

Jan 8, 2024Enforcement
PenaltyReport

Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Jan 5, 2022Routine

Health Code (4 violations)

Health CodeCorrected Feb 5, 2022

The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self-administering without assistance.

Health CodeCorrected Feb 5, 2022

The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.

Health CodeCorrected Feb 5, 2022

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Feb 5, 2022

The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pf Lw Alf Ops, LLC

Organization Type

for profit

Management Company

STONEGATE SENIOR LIVING, LP

Administrator

MARK JONES

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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