Lakeside Rehabilitation and Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (92%)
- High RN turnover (80%)
Below average in Texas · Critically understaffed (RN) · Very high staff turnover · $8,994 in fines
What this means for your family
While the facility offers a beautiful environment and has received praise for its rehab therapy and administration in the past, recent reviews raise alarming red flags regarding sanitation and staff conduct. If you choose this facility, you should perform unannounced visits specifically to check on hygiene practices and staff responsiveness during shift changes.
Google Reviews
Google Reviews
25 reviews on Google“Families should be aware of significant discrepancies in care quality, as some reviewers praise the beautiful facility and compassionate staff, while others report severe neglect and hygiene issues. While some visitors find the environment clean and the staff helpful, there are serious allegations regarding understaffing and disrespectful treatment of residents.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful and well-maintained building
- Compassionate and friendly staff members
- Attractive waterfront views
- Engaging resident activities
Concerns
- Severe hygiene and sanitation issues in showers
- Understaffing and rude staff behavior (mentioned by 2 reviewers)
- Disrespectful treatment/yelling at elderly residents
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The waterfront views look lovely; how often do residents get to enjoy time outdoors or participate in activities near the water?
- 2I noticed some mentions of how friendly the staff can be; how do you ensure that same level of compassion is maintained during busy shifts?
- 3What specific protocols do you have in place to ensure the highest standards of cleanliness and sanitation in the resident bathrooms and showers?
- 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the immediate process for getting care and notifying the family?
- 6With the recent focus on improving staffing levels, what steps is the facility taking to ensure there is always enough support for each resident's daily needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are AMAZING thank you Kyle, Andrea, the other female administrator, and definitely the other male nurse of my grandpas who works days.”
“It's trash, they treat these people like trash. I pulled my mom out of there. They don't clean the shower after they shower each person in the same one shower.”
“Attractive facility; wonderful waterfront views; caring administrator (Ruth Pereida) and staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lakeside Rehabilitation and Care Center shows a concerning pattern with 21 deficiencies triggered by family complaints, indicating ongoing issues prompting outside reports. The facility has recurring problems with medication management, care planning, and infection control that persist across multiple surveys. While all violations show correction dates, the frequency of complaints and repeated deficiencies in core care areas suggest systemic challenges that warrant careful consideration during visits.
Mar 31, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Feb 4, 2026Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nov 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Aug 28, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 26, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 21, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jan 17, 2024
$8,994
Ownership & Operations
Who Operates This Facility
Stratford Hospital District
for profit
SB HALE CENTER HEALTHCARE MANAGEMENT LLC
JANET HUNTON
Chain Affiliation
Skyblue Healthcare
10 facilities nationwide
Ownership & Management
Owners
Stratford Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
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