Lakeside Health Center
Strong Medicare quality ratings; families often praise attentive and compassionate nursing staff. Still worth an in-person visit.
based on 56 Google reviews
Watch Lakeside Health Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Lakeside Health Center is highly regarded by many families for its attentive nursing staff and clean environment, making it a strong candidate for rehabilitation and long-term care. However, because there are serious, recurring reports of neglect and communication failures, we strongly advise you to conduct unannounced visits and ask specifically about their protocols for medical emergencies and family notification.
Google Reviews
Google Reviews
56 reviews on Google“Lakeside Health Center receives high praise for its attentive, compassionate staff and clean environment, with many families noting significant improvements in their loved ones' health and well-being. However, there are serious, recurring allegations from some families regarding neglect, poor communication during medical crises, and a lack of transparency regarding patient care. While the majority of recent reviews are positive, the stark contrast between these experiences and the critical reports of neglect suggests a facility with inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- Effective communication with families
- Positive outcomes for rehabilitation patients
Concerns
- Allegations of neglect and poor medical oversight (mentioned by 4 reviewers)
- Difficulty obtaining medical records or clear answers during crises (mentioned by 2 reviewers)
- Facility infrastructure is aging and in need of renovation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to family feedback online; what is your preferred process for keeping families updated when a resident has a health crisis or a change in condition?
- 2Given that some families have expressed difficulty in obtaining medical records or clear answers during urgent situations, how do you ensure transparent and timely communication during medical emergencies?
- 3I see that medication management is a focus area for your team; could you explain your current protocols for ensuring accuracy and safety when administering medications to residents?
- 4While the facility is well-maintained, some areas are aging; what is your current plan for infrastructure updates or renovations to ensure a comfortable environment for residents?
- 5I’ve read positive things about your rehabilitation outcomes; what specific daily activities or social programs do you offer to help residents stay engaged and active beyond their clinical care?
- 6With 6 recent state violations, could you share how the leadership team has addressed those specific findings to improve the quality of care for residents?
Personalized based on this facility's data
Key Review Excerpts
“Within 60 days Lakeside helped her not only physically, but emotionally. I picked up my mom yesterday on day 60 to move to an assisted living. She not only could walk, talk,, and feed herself, but she gained at least 20 pounds back,”
“The staff here is very kind and caring do the patients, visitors and vendors. When approaching staff with questions and suggestions, the staff and nurses always make time to listen and act immediately if necessary.”
“My mom has been here almost 2 months. She has dementia and is 95 y.o. She gets excellent care! She is always clean and comfortable. The food is very well prepared and it looks very appetizing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lakeside Health Center has a concerning pattern of deficiencies with families filing reports that triggered complaints about abuse reporting and resident protection. The facility repeatedly struggles with medication management, resident care quality, and nutrition services across multiple surveys from 2021-2024. While all violations show correction dates, the recurring issues in core care areas like pain management, medication errors, and dietary services suggest ongoing operational challenges that families should carefully consider.
Dec 18, 2025Routine2
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 20, 2024Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
May 12, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 6, 2023Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Lakeside Health Center
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 75 of 194
Ownership & Management
Owners
Fund I Investments Limited Partnership
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Arden Courts (west Palm Beach)
1.5 miAssisted Living · West Palm Beach, FL
Grand Living at West Palm Beach
1.8 miAssisted Living · West Palm Beach, FL
Lourdes-Noreen Mckeen Residence for Geriatric Care
2.0 miNursing Home · West Palm Beach, FL
Darcy Hall of Life Care
2.3 miNursing Home · West Palm Beach, FL
Rehabilitation Center of the Palm Beaches,the
2.6 miNursing Home · West Palm Beach, FL
North Lake Care Center and Rehab
4.0 miNursing Home · Lake Park, FL