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Nursing HomeMedicaid Investigative

Lakeside Health and Wellness

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

110 N State Hwy 274, Kemp, TX 75143124 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 101 Google reviews

5
4
3
2
1

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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (23 vs median 8.0)
  • High staff turnover (68%)
  • High RN turnover (58%)

Bottom 25% in Texas · Below recommended RN staffing · Worst in ML HEALTHCARE chain · $83,033 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility offers excellent physical therapy and a very clean environment, which is ideal for short-term rehabilitation. However, you must exercise extreme caution and perform your own unannounced visits, as multiple recent reports allege serious issues with staff conduct, medication errors, and responsiveness to patient needs.

Google Reviews

Google Reviews

101 reviews analyzed
Lakeside Health and Wellness is frequently praised for its clean, beautiful facility and a highly professional physical therapy department that aids in post-surgery recovery. However, recent reviews contain extremely serious allegations regarding resident safety and neglect, specifically concerning physical altercations and inadequate response to call lights. Families should weigh the high praise for the rehab services against critical reports of recent administrative and care quality declines.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean8.0Activities9.0Meds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Excellent physical therapy and rehab services
  • Immaculate and clean facility environment
  • Friendly and welcoming front-desk staff
  • Engaging resident activities and programs

Concerns

  • Serious allegations of physical violence/resident abuse (mentioned by 3 reviewers)
  • Neglect regarding basic hygiene and linen changes (mentioned by 3 reviewers)
  • Slow or non-existent response to call lights (mentioned by 3 reviewers)
  • Inadequate staffing levels for patient needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)2.92022(8)3.22023(6)4.02024(22)4.72025(32)5.02026(15)

Distribution

5
56
4
4
3
1
2
1
1
12

How They Respond to Reviews

97%response rate
Good

The owner primarily uses personalized responses that address reviewers by name and acknowledge specific details of their experiences. For critical or unresolved issues, the owner provides direct contact information and specific names of management to facilitate resolution.

Questions for Your Tour

  • 1We've heard wonderful things about the physical therapy and rehab services here; could you tell us more about how the therapy team works with residents?
  • 2The facility looks incredibly clean and well-maintained; what are your daily protocols for ensuring resident rooms and linens are refreshed regularly?
  • 3How does the nursing team manage call lights during the night shift to ensure residents receive timely assistance with their needs?
  • 4We noticed the management is very active in responding to feedback; how does the facility currently address concerns regarding medication management and communication?
  • 5What kind of engaging daily activities or social programs do you have planned to keep the residents active and connected?
  • 6In the event of a medical emergency or a sudden change in health, what is the specific process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

He was in for re hab. When he first came in he could not walk. Could barely stand. In about 2 and a half weeks they had him up and going with a walker.

Rehab patient's family · 2025★★★★★

The therapist were always so kind and got her strong enough to even go back home. The nurse's and cna's were always so attentive to hers and the family's needs.

Rehab patient's family · 2024★★★★★

I put my wife in lakeside from hospital because it was very clean and looked very good at the entry. At first she was treated very good and the attention was good . Then they got a new administration and it turned into a hell hole.

Long-term resident's family · 2025☆☆☆☆
Source: 101 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
53%
Registered nurses for medical care
Total Nursing
2.95hrs
72%
All nurses + aides combined
Staff Turnover
74%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

2

measures

Worse Than Avg

10

measures

Mixed Results

5

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility56.9%
Worse than Avg
Here
56.9%
US
95.5%
TX
98.0%
Kaufman
96.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.7%
Worse than Avg
Here
76.7%
US
93.4%
TX
96.9%
Kaufman
98.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
15.3%
TX
14.9%
Kaufman
18.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
14.4%
TX
16.1%
Kaufman
16.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.0%
Mixed vs Avgs
Here
4.0%
US
12.1%
TX
2.5%
Kaufman
2.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.5%
Mixed vs Avgs
Here
11.5%
US
15.4%
TX
9.4%
Kaufman
6.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility39.5%
Worse than Avg
Here
39.5%
US
79.7%
TX
88.0%
Kaufman
85.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.6%
Worse than Avg
Here
54.6%
US
81.8%
TX
89.2%
Kaufman
89.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
TX
1.5%
Kaufman
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
4penalties
Well above state avg (9.1)
13 complaint-triggered
$83,033 in fines

Lakeside Health and Wellness has a concerning pattern of recurring deficiencies across multiple care areas, with families filing complaints that led to findings of abuse and neglect issues. The facility struggles most with medication management, infection control, and food service quality, with many of these problems persisting across multiple surveys. While the facility corrects issues when cited, the pattern of repeated violations in critical areas suggests ongoing operational challenges that families should carefully consider.

Jan 22, 2026Routine
20
0690ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0605MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0790MinorCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Nov 19, 2025Complaint
5
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Oct 17, 2024Routine
16
0690ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0943MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Oct 17, 2024Complaint
3
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 20, 2024Complaint
2
0600Severe

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Severe

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jul 18, 2024Complaint
2
0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Oct 17, 2024

$16,801

Fine

Sep 20, 2024

$16,801

Fine

Sep 20, 2024

$16,801

Fine

Sep 15, 2023

$32,630

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kaufman Snf Investments, LLC

Organization Type

for profit

Management Company

ML HEALTHCARE MANAGEMENT, LLC

Administrator

VINCENT T RAY

Chain Affiliation

Chain Name

Ml Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 3.0/5 · Rank 6 of 6 (Worst)

Ownership & Management

Owners

Ml - Kemp, LLC

Owner · Organization

100%

Ml LLC

Owner (parent company) · Organization

Langsdale, Troy

Owner (parent company)

Miller, Laura

Owner (parent company)

Key personnel

Ml Real Estate-kemp, LLC5% or Greater Mortgage InterestMiller, Laura5% or Greater Mortgage InterestMl - Kemp, LLCManagerLangsdale, TroyManagerLone, JamalManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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