Lakes at Litchfield
Strong Medicare quality ratings; families often praise warm, attentive, and professional staff. Still worth an in-person visit.
based on 142 Google reviews
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What this means for your family
The Lakes at Litchfield is widely praised for its seamless continuum of care and high-quality dining, making it a strong choice for those seeking a long-term retirement home. However, because a few families have noted concerns regarding maintenance responsiveness and occasional staffing issues, we recommend asking specifically about current maintenance turnaround times and staffing ratios in the nursing wing during your tour.
Google Reviews
Google Reviews
142 reviews on Google“The Lakes at Litchfield is a highly regarded Continuing Care Retirement Community (CCRC) that earns consistent praise for its warm, professional staff and vibrant social atmosphere. Families frequently highlight the facility's ability to provide seamless transitions between independent living, assisted living, and memory care, though a few reviewers have raised concerns regarding maintenance quality and occasional staffing challenges.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Strong sense of community and social engagement
- Seamless transition between levels of care
- High-quality dining and culinary services
- Proactive communication with families
Concerns
- Maintenance and repair issues in independent living cottages (mentioned by 2 reviewers)
- Understaffing or lack of responsiveness in nursing/caregiving (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a small community of 24 residents, how do you ensure everyone stays socially engaged and connected with one another?
- 2We've heard wonderful things about the dining experience here; could you tell us more about how the culinary team plans the daily menus?
- 3How does the nursing team manage care transitions to ensure nothing is missed when a resident's needs change?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5How does the facility stay on top of building maintenance and repairs to ensure the living spaces are always in top shape?
- 6We noticed the team is very active in communicating with families; how do you typically keep us updated on our loved one's day-to-day well-being?
Personalized based on this facility's data
Key Review Excerpts
“The Lakes Memory Care section is the most loving place you could ever have to place a loved one! Our loved one is being cared for in every way possible there.”
“The leadership team did an outstanding job assisting my parents in transitioning from another community, reducing the stress and anxiety of such a move.”
“When my mom needed rehab after a fall, it was so much easier for my dad because the rehab facility was just across the street. When my father died unexpectedly in June 2025, they helped us transition my mother into assisted living.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lakes At Litchfield has had 11 federal deficiencies across recent surveys, including three complaint-triggered issues where families filed reports about medication errors, resident rights violations, and failure to report suspected abuse. The most recurring problems involve medication management, resident rights, and safety reporting requirements. All deficiencies have been corrected according to federal records, though issues span multiple years indicating ongoing compliance challenges.
Mar 5, 2026Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 11, 2025Routine3
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 28, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 26, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Lakes at Litchfield
for profit
Chain Affiliation
Senior Living Communities
10 facilities nationwide
Chain avg rating: 4.3/5 · Rank 3 of 9 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit lakes-litchfield.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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