Lake Way Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 44 Google reviews

Watch Lake Way Rehabilitation and Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery. However, families should be vigilant regarding safety and maintenance; specifically, ensure that fall-risk protocols are implemented immediately upon admission and verify that all necessary medical equipment is installed.
Google Reviews
Google Reviews
44 reviews analyzed“Lake Way Rehabilitation and Healthcare Center receives high praise for its compassionate nursing staff and proactive communication with families. While many reviewers highlight successful rehabilitation outcomes and a welcoming atmosphere, some recent feedback points to significant lapses in safety protocols, such as fall prevention and timely equipment maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Proactive communication with family members
- Effective physical therapy and rehabilitation programs
- Clean and well-maintained environment
Concerns
- Negligence regarding fall prevention and safety equipment (mentioned by 2 reviewers)
- Poor quality and temperature of food (mentioned by 2 reviewers)
- Lack of responsiveness to maintenance requests (TV/furniture) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the current staffing rating in mind, could you walk me through how your team ensures consistent, one-on-one attention for residents throughout the day?
- 2I’ve read some positive feedback about your physical therapy programs; how do you tailor these rehabilitation plans to meet the specific mobility needs of a new resident?
- 3Safety is a top priority for our family; what specific protocols or equipment do you have in place to prevent falls and ensure residents are secure in their rooms?
- 4We understand that dining is a major part of daily life; what steps are you taking to improve the quality, temperature, and variety of the meals served in the dining room?
- 5If a resident needs a quick repair for their TV or furniture, what is the standard process for submitting a maintenance request and how quickly can we expect it to be addressed?
- 6I noticed you engage with families online; how do you prefer to keep us updated on our loved one's health and daily progress?
Personalized based on this facility's data
Key Review Excerpts
“My grandma was in a coma after back surgery, and had to learn how to do everything for herself again. I am so grateful for the staff that took care of them so that they were able to go home”
“My wife has been admitted here about a week ago for physical therapy. She is a fall risk. They were supposed to install bed rails the next day after being admitted, a week later there are no bed rails.”
“She could not walk at all when she entered and walked out 2 months later with her walker. The rehab was fantastic.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lake Way Rehabilitation and Healthcare Center has a mixed inspection record with no complaint-triggered deficiencies, indicating families haven't filed federal reports. The facility had significant issues in 2019 involving resident rights, care planning, and quality of care, followed by improvements. A 2020 survey found only minor issues with financial protection and medication labeling, and a recent 2025 infection control deficiency was promptly corrected, suggesting ongoing quality improvement efforts.
Jul 9, 2025Routine1
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Oct 8, 2020Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 10, 2019Routine21
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Lake Way Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Principle Long Term Care
44 facilities nationwide
Chain avg rating: 3.1/5 · Rank 12 of 44
Ownership & Management
Owners
Boice, Gale
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit lakewayrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.