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Assisted Living

Lake View Retirement Villa

2902 West Cholla Street, North Mountain Village · Phoenix, AZ 85029Licensed & Active

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State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
1deficiencies
Oct 11, 2024Complaint

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00217226 conducted on October 11, 2024:

A manager shall ensure that:R9-10-806.A.4.a

Based on documentation review, record review, and interview, the manager failed to ensure an caregiver or assistant caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services on behalf of the facility, for one of three sampled caregivers. The deficient practice posed a risk if employees did not have the skills and knowledge necessary to ensure the health and safety of residents. Findings include: 1. A review of facility documentation staffing schedules revealed staffing schedules for the previous 10 months. The schedules revealed E2 work at the facility as a caregiver throughout December 2023-September 2024 from Monday-Friday 7:00 am to 7:00 pm. 2. A review of E2's, personnel records revealed no documented verification of E2's, skills and knowledge. 3. In an interview, E1 acknowledged E2's, personnel records did not contain documented verification of skills and knowledge.

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