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Nursing HomeMedicaid

Lake Hills Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1514 Indian Creek Rd., Brownwood, TX 76801112 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 50 Google reviews

5
4
3
2
1

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What this means for your family

This facility is currently in a period of significant improvement following a major remodel and management change. You can expect a clean, modern environment with an excellent therapy and activities program. However, you should specifically ask about their current pest control protocols and food service standards to ensure the issues mentioned by one resident have been fully resolved.

Google Reviews

Google Reviews

50 reviews on Google
Families will find a facility that has undergone a significant recent transformation, with many reviewers praising a new remodel and a highly compassionate, professional staff. While recent sentiment is overwhelmingly positive regarding care and cleanliness, one resident raised serious concerns regarding pest issues and food quality that should be verified during a visit.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean8.0Activities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Recent facility renovations and modern rooms
  • Engaging and frequent resident activities
  • Effective and professional therapy department

Concerns

  • Pest infestation and hygiene issues
  • Food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(13)4.82024(13)4.82025(22)5.02026(4)

Distribution · 52 analyzed

5
50
4
0
3
1
2
0
1
1

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the recent renovations and the modern feel of the rooms; could you show us some of the updated living spaces?
  • 2The nursing staff here has such a great reputation for being compassionate; how do you ensure that level of attentive care is maintained during shift changes?
  • 3We are interested in the daily rhythm of the facility; what kind of engaging activities or social events are planned for the residents each week?
  • 4Could you tell us a bit about the dining experience, specifically regarding how much variety there is in the daily menus and how much input residents have?
  • 5What protocols are in place to ensure the facility remains pristine and well-maintained, particularly regarding cleanliness and hygiene in the common areas?
  • 6How does the therapy department work alongside the nursing staff to support a resident's physical recovery and long-term mobility?

Personalized based on this facility's data


Key Review Excerpts

The building has done a complete turn around and is very welcoming, and there are so many engaging activities that keep everyone happy and going!

Rehab patient · 2025★★★★★

My grandpa came for short term therapy and we were very impressed with how caring the staff was and how clean the environment was, the facility has definitely had a good turn around and the therapy department was great.

Long-term resident's family · 2025★★★★★

The staff here are absolutely amazing! Very loving, caring, supportive people! They definitely get the residents involved in all kinds of activities!

Community member · 2025★★★★★
Source: 50 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.59hrs
87%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility36.0%
Worse than Avg
Here
36.0%
US
15.4%
TX
9.4%
Brown
15.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
TX
2.5%
Brown
8.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.5%
TX
18.4%
Brown
17.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.4%
Worse than Avg
Here
19.4%
US
14.4%
TX
16.1%
Brown
15.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Mixed vs Avgs
Here
97.9%
US
93.4%
TX
96.9%
Brown
98.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
4.9%
TX
4.0%
Brown
4.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
79.7%
TX
88.0%
Brown
93.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.4%
Mixed vs Avgs
Here
93.4%
US
81.8%
TX
89.2%
Brown
95.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Brown
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
3penalties
Near state avg (9.1)
5 complaint-triggered
$22,084 in fines

Lake Hills Healthcare Center shows persistent issues across multiple care areas, with families filing four complaint reports that triggered federal investigations. The facility has recurring problems with medication management, food safety and handling, and accident prevention that have appeared across multiple surveys from 2022 to 2025, indicating ongoing challenges with correction. While all deficiencies show correction dates, the pattern of repeated violations in critical areas like pharmacy services and dietary operations suggests systemic issues that families should carefully consider.

Feb 9, 2026Complaint
1
0728Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Apr 4, 2025Routine
8
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0777Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

0680Minimal · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jan 24, 2025Complaint
3
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 25, 2024Routine
8
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jul 19, 2023Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 22, 2022Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0941Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0945Potential for harm · PatternCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0946Potential for harm · PatternCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Apr 4, 2025

$13,260

Fine

Jan 25, 2024

$8,824

Payment Denial

Jan 25, 2024

2-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hamilton County Hospital District

Organization Type

for profit

Management Company

SLP BROWNWOOD LLC

Administrator

TYLENE HUGHES

Chain Affiliation

Chain Name

Hamilton County Hospital District

Chain Size

10 facilities nationwide

Chain avg rating: 2.7/5 · Rank 2 of 10

Ownership & Management

Key personnel

Hooper, GradyOfficer / DirectorSlp Brownwood, LLCManagerMistretta, CassandraManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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