Lake Hamilton Health and Rehab
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
The facility is highly regarded for its clean environment and effective rehab therapy, which is a significant plus for recovery. However, given reports of aggressive staff behavior toward visitors, we recommend observing staff-visitor interactions during your tour and asking about the facility's policy on visitor communication.
Google Reviews
Google Reviews
19 reviews on Google“Lake Hamilton Health and Rehab receives high praise for its cleanliness and the effectiveness of its therapy department, with families noting significant progress for their loved ones. However, the facility has faced criticism regarding unprofessional staff behavior and aggressive interactions with visitors, including an incident involving law enforcement.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective and motivating therapy staff
- Friendly and caring nursing staff
Concerns
- Unprofessional or aggressive staff behavior toward visitors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that communication is a top priority for our family, what is the best way to stay in regular contact with the nursing team regarding my loved one's daily progress?
- 2I noticed the facility has a 3-star staffing rating; how do you ensure consistent, personalized attention for residents throughout the different shifts?
- 3We value a welcoming environment for visitors; could you share your approach to maintaining a collaborative and positive relationship between your staff and the families who visit?
- 4The therapy staff here comes highly recommended—how do you integrate their programs into the daily routine to keep residents active and engaged?
- 5With four recent state violations on record, what specific steps has the leadership team taken to address those concerns and improve overall compliance?
- 6In the event of a sudden medical change, what is your specific protocol for notifying family members and coordinating with local emergency services?
Personalized based on this facility's data
Key Review Excerpts
“My 89 yr old mother Joanne was just discharged this week from rehab section. This is a clean, well run facility. Staff were friendly and tended to all her needs. Therapy staff did a great job motivating and teaching her.”
“Unnerving staff. Upon visiting close friend at facility we were confronted in front of her and other residents. Accused of discussing legal matters!!!! In all actuality we talked about everything but legal issues.”
“I highly recommend this facility to anyone that needs therapy or long term care. Staff is friendly, caring, supportive and professional. The facility is extremely well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lake Hamilton Health and Rehab has accumulated 27 deficiencies across three surveys, with recurring issues in food safety and dietary services, medication management, and resident rights. The facility has shown correction dates for all violations, though dietary deficiencies have persisted across all three surveys from 2023 to 2025, suggesting ongoing challenges in kitchen operations and food handling that families should discuss during visits.
May 21, 2025Routine5
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Apr 12, 2024Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 28, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Lake Hamilton Health and Rehab
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 15 of 38
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit lakehamiltonhr.com
Medicare data downloads
Original nursing home datasets
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