Lake Balboa Care Center
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 100 Google reviews
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What this means for your family
Choosing Lake Balboa Care Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
100 reviews on Google“[MISMATCH] Google reviews appear to be for a hotel, not this facility. Review data may be inaccurate.”
Rating Trends
Distribution · 102 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a 5-star CMS health inspection rating, what specific protocols or team practices do you credit for maintaining such high standards of care?
- 2I noticed the staffing rating is currently at 3 stars; could you walk me through your typical shift ratios and how you ensure consistent attention for all 50 residents?
- 3Given that there have been 6 state violations in the past year, could you share what steps the facility has taken to address those specific concerns and prevent them from recurring?
- 4I see there are 96 reviews online; how does your leadership team prioritize feedback from families, and how do you incorporate that input into daily operations?
- 5With a capacity of 50 residents, how do you foster a sense of community and keep residents engaged in daily activities that cater to their individual interests?
- 6In the event of a medical emergency, what is your specific protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing concerns, with infection control problems appearing repeatedly across multiple surveys and families filing complaints about basic care issues. The most recurring problems involve infection control, resident rights violations, and building safety issues, with families specifically reporting concerns about dignified care and privacy. While all deficiencies show correction dates, the persistent pattern of infection control failures and complaint-triggered deficiencies about fundamental care quality suggest systemic issues that families should carefully investigate before placing a loved one here.
Mar 12, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jan 26, 2026Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Dec 5, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 30, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 18, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 13, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Lake Balboa Care Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 40 of 328 (Best)
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit lakebalboacarecenter.com
Medicare data downloads
Original nursing home datasets
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