Lafon Nursing Facility of the Holy Family
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 7)
- High staff turnover (83%)
- High RN turnover (67%)
Bottom 25% in LA · Critically understaffed (RN) · Above average staffing · Very high staff turnover · $156,653 in fines
What this means for your family
This facility shows a significant divide in experiences, with some families reporting excellent long-term care while others cite serious issues with communication and the loss of personal property. If you consider this facility, you must be prepared to be highly involved in monitoring your loved one's care and daily needs to ensure accountability.
Google Reviews
Google Reviews
14 reviews on Google“Lafon Nursing Facility of the Holy Family receives highly polarized feedback, with some families praising the cleanliness and long-term care of their relatives, while others report severe neglect and unprofessionalism. Critical concerns include the loss of personal belongings, poor communication regarding medical incidents, and allegations of lazy or rude staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Attentive care for long-term residents
- Engaging activities for residents
Concerns
- Unprofessional and rude staff behavior (mentioned by 2 reviewers)
- Poor communication regarding medical status and incidents (mentioned by 2 reviewers)
- Loss of personal belongings and clothing
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1What specific steps are in place to ensure that family members are kept updated and informed about any changes in a resident's medical status?
- 2How do you manage the tracking of personal items and clothing to ensure that residents' belongings stay safe and organized?
- 3Can you tell me more about the daily activities and social programs available to help residents stay engaged with one another?
- 4What is your process for communicating with families immediately following a medical incident or an unexpected change in health?
- 5How do you approach training your team to ensure every interaction with residents and their families is professional and compassionate?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“My Aunt Is a Nun And Has Been At This Facility For 20 Years. She Is Extremely Well -Taken Cared Of. The Staff And Her Attendants Are Gracious And Seem To Enjoy Assisting All The Residents There.”
“They lost my mom's dentures, always lost the clothes and shoes. If you communicate what needs to be done, the opposite happens. Accidents are always described as not being serious.”
“Staff is wonderful. The facility is always clean and spotless. The patients are kept clean and are pleasant. Lots of activities for the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nearly half of the deficiencies at this facility stem from family complaints, indicating ongoing concerns that prompted relatives to file reports with federal inspectors. The most recurring issues involve resident assessment and care planning, staff training and supervision, and infection control protocols. While the facility has corrected all cited deficiencies, the pattern of complaint-driven inspections and repeat violations in core care areas suggests families should carefully evaluate current conditions during visits.
Apr 23, 2026Complaint7
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Dec 22, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Aug 27, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 21, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Mar 19, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Mar 13, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Jul 31, 2024
$156,653
Ownership & Operations
Who Operates This Facility
Lafon Nursing Facility of the Holy Family
nonprofit
Ownership & Management
Owners
Lafon Nursing Facility of the Holy Family
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
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