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Nursing HomeMedicaid Investigative

Lafayette Center

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

93 Main Street, Franconia, NH 0358072 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 17 Google reviews

Lafayette Center Nursing Home in Franconia, NH — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (7 vs median 3.0)

Bottom 25% in NH · Below recommended RN staffing · $50,164 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

While the facility has a history of successful rehabilitation outcomes, the recent reports of communication failures and neglect are concerning. Families should conduct an in-person tour to verify the current state of room amenities and ask specifically how the facility ensures consistent grooming and hygiene for residents who cannot assist themselves.

Google Reviews

Google Reviews

17 reviews on Google
Lafayette Center receives polarized feedback, with some families praising the nursing staff for their kindness and effective rehabilitation, while others report serious concerns regarding patient safety and facility conditions. Critical issues include allegations of neglect, poor communication regarding medical status, and inadequate environmental comforts like lack of air conditioning.

Quality Themes

Tap a score for details
Food2.0Staff7.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Attentive and professional nursing staff
  • Effective physical rehabilitation services
  • Warm, family-like atmosphere

Concerns

  • Poor communication regarding patient medical status and facility incidents (mentioned by 2 reviewers)
  • Inadequate personal hygiene and grooming assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02018(1)5.02019(3)3.82020(8)1.52021(2)3.02024(2)3.02026(2)

Distribution · 18 analyzed

5
10
4
1
3
1
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the warmth of your nursing staff; how do you ensure that same family-like atmosphere is maintained during shift changes?
  • 2How does the clinical team keep family members updated on changes in a resident's medical status or any unexpected incidents?
  • 3What specific steps are being taken to address the recent health inspection findings and improve overall care standards?
  • 4Could you tell me more about the daily dining experience and how the facility is working to improve the variety and quality of the meals?
  • 5What is the protocol for ensuring residents receive consistent assistance with personal hygiene and grooming throughout the day?
  • 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

Their professionalism has literally put me back on my feet so much quicker than my husband and I thought possible.

Rehab patient · 2019★★★★★

The staff is friendly enough..the only complaint I have is, my brother doesn't get shaved and he can't do it himself..I wish staff would realize he doesnt like having a beard and a mustache growing down his lips..he is so depressed..

Long-term resident's family · 2020★★★☆☆

After 1 week, she wanted to come home because the facility was not properly prepared for her rehab needs. Food was most of the time served cold . Also , she was not informed of a covid case in a separate wing of the facility.

Long-term resident's family · 2021★★☆☆☆
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
86%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

2

measures

Worse Than Avg

12

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility78.0%
Worse than Avg
Here
78.0%
US
12.1%
NH
12.1%
Grafton
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
15.3%
NH
18.7%
Grafton
12.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility33.5%
Worse than Avg
Here
33.5%
US
14.4%
NH
21.8%
Grafton
16.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility86.4%
Worse than Avg
Here
86.4%
US
93.4%
NH
96.9%
Grafton
97.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.9%
Mixed vs Avgs
Here
20.9%
US
15.5%
NH
17.8%
Grafton
30.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility92.4%
Worse than Avg
Here
92.4%
US
95.5%
NH
98.0%
Grafton
98.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.1%
Worse than Avg
Here
68.1%
US
81.8%
NH
86.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.5%
Mixed vs Avgs
Here
81.5%
US
79.8%
NH
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
NH
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Well above state avg (4.0)
5 complaint-triggered
$50,164 in fines

Lafayette Center shows concerning patterns with families filing complaints that triggered inspections involving abuse protection failures and care planning deficiencies. The facility has recurring issues with care planning, fire safety systems, and infection control across multiple surveys. While all 49 deficiencies show correction dates, the repetition of problems like fire extinguisher maintenance and care plan development suggests ongoing operational challenges that families should discuss directly with administrators before making placement decisions.

May 27, 2025Routine
13
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0778Potential for harm · IsolatedCorrected

Administration Deficiencies

Help the resident make transportation arrangements to and from radiology services.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0913Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

Aug 16, 2024Complaint
5
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 15, 2024Routine
16
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0656Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Mar 20, 2023Routine
15
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0885Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Report COVID19 data to residents and families.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0572Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Federal Penalties

Fine

May 27, 2025

$50,164

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lafayette Center

Organization Type

for profit

Ownership & Management

Owners

An Magnolia Opco, LLC

Owner · Organization

11%

Eichler, Abraham

Owner

40%

Eisen, Menashe

Owner

14%

Klein, Yehudis

Owner

8%

Perlstein, Barry

Owner

8%

Perigrove 1014 LLC

Owner (parent company) · Organization

17%

Key personnel

Eichler, AbrahamManaging Control - Governing BodyEichler, AbrahamOfficer / DirectorDjalayer, KasraManagerMccracken, KathleenManagerBerry Dunn Mcneil & Parker LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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