Lacoba Homes INC
Strong Medicare quality ratings; families often praise effective physical therapy department. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
While the facility offers a clean environment and effective physical therapy, families should be extremely cautious regarding the quality of daily care. We strongly recommend asking for a detailed plan on how the facility handles communication during health crises and how they monitor resident hygiene and dietary needs, as these have been significant points of failure in past reports.
Google Reviews
Google Reviews
21 reviews on Google“Lacoba Homes Inc. receives highly polarized feedback, with some families praising the physical therapy and facility aesthetics, while others report serious concerns regarding neglect and poor communication. Critical reviews highlight significant issues with staffing levels, hygiene standards, and a lack of responsiveness during end-of-life care. Families should be aware that while some residents have positive experiences, there are recurring reports of neglectful care and administrative failures.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Clean and well-maintained private rooms
- Courteous and cheerful staff interactions (reported by some)
Concerns
- Insufficient staffing leading to long wait times for assistance (mentioned by 2 reviewers)
- Poor hygiene and neglect of basic resident needs (mentioned by 2 reviewers)
- Lack of communication with family during critical health events (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 3-star staffing rating, what specific protocols do you have in place to ensure residents receive timely assistance when they press their call buttons?
- 2I noticed some concerns regarding communication during health events; what is your standard process for keeping families updated when a resident’s medical condition changes?
- 3With the recent focus on maintaining high standards in your private rooms, how do you ensure that daily hygiene and personal care needs are consistently met for every resident?
- 4Your physical therapy department is highly regarded; how do you integrate those services into the daily routine for residents who are looking to maintain or improve their mobility?
- 5Could you walk me through how your team manages medication administration to ensure accuracy and consistency for residents with complex health needs?
- 6What opportunities are available for residents to socialize and engage in activities outside of their private rooms to ensure they feel connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“My room was private very pretty large flat screen tv. All the staff were all very courteous and cheerful and always knocked before entering my room. The food was good always hot. The physical therapy dept was amazing”
“Mom would often wait 45min-1 hour for required help to or from the restroom. The doctor came by only one time 8 days after admittance and change all her meds to the "required facility brand, dosage of medications".”
“Her mouth had not beened clened out she had not been and needed changed most times I went to see her. Her last night and day. NOONE CALLED ME. They know she was passing. But no call.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies, including a recent medication error issue in February 2025 and a past concern about protecting residents' belongings. The facility shows recurring problems with food service and dietary needs, with multiple violations found in 2024. While all identified issues have correction dates, the pattern of deficiencies across medication management, food service, and safety systems suggests ongoing operational challenges that families should discuss during visits.
Jan 15, 2026Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 14, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 11, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Oct 4, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jun 15, 2022Routine5
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Lacoba Homes INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit lacoba.org
Medicare data downloads
Original nursing home datasets
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