Labelle Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise highly professional and supportive social services team. Still worth an in-person visit.
based on 193 Google reviews
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What this means for your family
While the administrative and social services team is highly praised for their helpfulness and professionalism, families should be aware of serious, recurring concerns regarding medical oversight and staffing levels. We strongly recommend conducting an in-person tour and asking specific questions about how the facility manages infections and ensures adequate staffing during weekends and night shifts.
Google Reviews
Google Reviews
193 reviews analyzed“LaBelle Health and Rehabilitation Center receives overwhelming praise for its administrative and social services staff, particularly for their professionalism and support during the admissions and discharge processes. While many families describe a warm, family-like atmosphere and highlight specific staff members for their compassionate care, there are serious, recurring allegations of neglect, poor communication, and inadequate staffing levels that have led to negative outcomes for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Highly professional and supportive social services team
- Warm, family-oriented atmosphere
- Responsive and informative admissions staff
- Compassionate nursing care from specific individuals
Concerns
- Allegations of neglect and poor medical oversight leading to severe health decline (mentioned by 4 reviewers)
- Understaffing issues affecting patient care and response times (mentioned by 3 reviewers)
- Outdated, gloomy, and dilapidated facility condition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's 93-resident capacity, how do you ensure consistent, personalized attention for each resident during shift changes?
- 2I noticed some feedback regarding the physical environment; are there any planned updates or renovations to the facility's interior to enhance the living space?
- 3How does your nursing team coordinate with families to ensure clear communication and oversight when a resident experiences a change in their health status?
- 4Could you walk me through your current process for medication management to ensure accuracy and timely administration for residents?
- 5What specific steps are taken to ensure that residents feel engaged and supported throughout the day, especially during times when staffing levels might be lower?
- 6How do you handle urgent medical needs or sudden health concerns to ensure residents receive prompt and effective care?
Personalized based on this facility's data
Key Review Excerpts
“The facility took care of my grandma during her final days,and there was one staff member that always went the extra mile for her and treated her as if she was part of her family! Inge is absolutely amazing and she always went above and beyond for my grandma!”
“Neglect and inadequate care at this facility led to the death of my father after recovering very successfully at the hope hospice. Went in for a few weeks tops, they failed to treat an obvious infection that was already documented, and ultimately failed to notify us of this as he went downhill rapidly.”
“I was satisfied with the staff and nurse care facility kept clean. My only suggestion is it could use a little updated. Colors inside is gloomy and sad. Be nice to cheer it up! It's bed enough our elderly have to be in there. Make it cheery.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
LaBelle Health and Rehabilitation Center shows a moderate pattern of deficiencies with 13 issues across 3 surveys, all corrected by the facility. The most recurring problems involve daily living assistance and mobility care, with repeated citations for helping residents with basic activities and maintaining range of motion. Additional issues included nursing competency, resident rights, and safety equipment concerns. While deficiencies were corrected, the repeat mobility care citations suggest families should inquire about current staffing and rehabilitation services.
May 23, 2024Routine1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 2, 2023Routine8
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jun 24, 2021Routine4
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Labelle Health and Rehabilitation Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 6 of 94 (Best)
Ownership & Management
Owners
Oakbrook Operations Holdings LLC
Owner · Organization
FL Oc Opco LLC
Owner (parent company) · Organization
Orchid Cove Snf Holdco LLC
Owner (parent company) · Organization
Ppg Gc Opcos II LLC
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
193 reviews from families & visitors
Official Website
Visit labellehrc.com
Medicare data downloads
Original nursing home datasets
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