La Grande Post Acute Rehabilitation
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
While this facility has a history of strong physical therapy outcomes, recent reviews from 2025 highlight serious concerns regarding medication management and responsiveness. If you are considering this facility, we strongly recommend conducting an unannounced visit to check room cleanliness and asking specifically about their protocols for pain management and call-light response times.
Google Reviews
Google Reviews
29 reviews on Google“La Grande Post Acute Rehabilitation receives highly polarized feedback, with many reviewers praising the therapy team and staff kindness, while others report severe lapses in basic care and medication management. Families have expressed significant concerns regarding cleanliness, responsiveness to call lights, and the adequacy of pain management for post-surgical patients. While some long-term residents and rehab patients report positive experiences, recent reviews indicate a potential decline in quality and consistency.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Compassionate and friendly nursing staff
- Positive experiences for short-term rehab
- Responsive management for some families
Concerns
- Unresponsive to call lights and requests for help (mentioned by 3 reviewers)
- Poor medication management and pain control (mentioned by 3 reviewers)
- Lack of cleanliness in resident rooms (mentioned by 2 reviewers)
- Understaffing, particularly on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily care routines?
- 2With your focus on physical therapy, how do you ensure that residents are consistently supported and monitored when they are back in their rooms between sessions?
- 3Could you walk me through your current process for medication administration and how you ensure pain management needs are addressed promptly?
- 4I see you have a 4-star staffing rating, but I’d love to know how you maintain that level of support and responsiveness, especially during the weekend shifts?
- 5What is your protocol for ensuring that resident rooms are kept clean and comfortable on a daily basis?
- 6How do you typically handle call light requests to ensure that residents feel heard and attended to in a timely manner?
Personalized based on this facility's data
Key Review Excerpts
“My dad had laid in bed in pain ALL DAY. His chart said he had recieved pain medication at 5:30 am and 8:30 am and that he had a lidocaine patch applied in the morning. His chart stated that he had no other pain medicatio”
“Her room was filthy. Stains on the floor. Trash on the floor. I wonder if her sheets have been changed. I was not impressed.”
“The therapy was excellent and if he was a little bored or lonely someone would always find time to spend a few minutes and brighten his day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
8
measures
1
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had families file complaints that resulted in findings for inadequate abuse protection and care planning, raising serious concerns. The 39 deficiencies across recent surveys show recurring problems with medication management, safety systems, and resident rights that persist despite corrections. While all violations have reported correction dates, the pattern of repeated issues in core care areas suggests ongoing quality challenges families should carefully evaluate before choosing this facility.
Feb 4, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 2, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 13, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 6, 2023Routine15
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Ensure resident rooms meet each resident's needs.
Egress Deficiencies
Have exits that are accessible at all times.
Oct 21, 2022Routine11
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
La Grande Post Acute Rehabilitation
for profit
Chain Affiliation
Evergreen Healthcare Group
43 facilities nationwide
Chain avg rating: 2.3/5 · Rank 11 of 41
Ownership & Management
Owners
La Grande Snf Operations, LLC
Owner · Organization
Pacific Northwest 12 Leased Operations Holdings LLC
Owner · Organization
California Aviv Lp
Owner (parent company) · Organization
Ch Pnw 12 Holdings LLC
Owner (parent company) · Organization
Couve Financial Services LLC
Owner (parent company) · Organization
Couve Healthcare Consulting LLC
Owner (parent company) · Organization
Pnw 12 Opco Management LLC
Owner (parent company) · Organization
Pnw 12 Snf Consulting LLC
Owner (parent company) · Organization
Witzcorp Pnw 12 LLC
Owner (parent company) · Organization
Herzka, Yisroel
Owner (parent company)
Yenowitz, Yitzchok
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit lagrandecare.com
Medicare data downloads
Original nursing home datasets
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