L and C Family Care Home # 2

The facility failed to ensure that one of three sampled staff members was verified through the North Carolina Health Care Personnel Registry (NC HCPR) upon hire. Documentation showed no record of an HCPR check being completed for the employee prior to their start date.

The facility failed to ensure that one of three sampled staff members maintained a valid driver's license. This staff member was responsible for transporting a resident to another facility for a day program.

The facility failed to ensure that one of three sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry. The investigation revealed a staff member had a record that was not properly verified.

The facility failed to ensure that staff responsible for transporting residents maintained a valid driver's license. A review of Staff B's personnel record showed no documentation of a valid driver's license, and the staff member was unaware their license had been suspended at the time of a vehicle accident.

The facility failed to ensure appropriate referral and follow-up to meet the routine and acute health care needs of residents. Specifically, Resident #2 did not attend a scheduled mental health follow-up appointment following a hospital discharge due to insurance issues and a failure to coordinate a new appointment promptly.

The facility failed to ensure the implementation of written procedures, treatments, or orders. Specifically, the facility failed to implement orders regarding a urinary analysis lab.

The facility failed to ensure that one of three sampled staff members was verified through the North Carolina Health Care Personnel Registry (NC HCPR) upon hire. There was no documentation available to prove the background check was completed prior to the employee's start date.

The facility failed to ensure that one of three sampled staff members maintained a valid driver's license. This staff member was responsible for transporting a resident to another facility for a day program.