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Nursing HomeMedicaid Top Rated

Knolls of Oxford

Strong Medicare quality ratings; families often praise beautiful and peaceful campus environment. Still worth an in-person visit.

6727 Contreras Road, Oxford, OH 4505650 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 7 Google reviews

5
4
3
2
1
Knolls of Oxford Nursing Home in Oxford, OH — Street View
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What this means for your family

The Knolls of Oxford is highly regarded for its peaceful, well-maintained campus and pleasant staff. However, because the available reviews are extremely brief and lack specific details about daily operations, I recommend scheduling an in-person tour to observe the quality of care and resident engagement firsthand.

Google Reviews

Google Reviews

7 reviews on Google
The Knolls of Oxford receives high ratings for its physical campus, which is frequently described as beautiful and peaceful. While reviewers consistently praise the staff and the facility's atmosphere, the feedback is extremely limited in detail, consisting mostly of short, non-descriptive positive ratings.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Beautiful and peaceful campus environment
  • Positive staff interactions
  • Well-maintained facilities

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02021(1)5.02023(1)4.52025(2)5.02026(2)

Distribution · 7 analyzed

5
6
4
1
3
0
2
0
1
0

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the beautiful and peaceful campus environment here, what are some of the most popular outdoor activities or social spaces for residents to enjoy?
  • 2I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
  • 3With a 4-star staffing rating, could you share how your team manages daily care workflows to ensure residents consistently receive personalized attention?
  • 4Regarding the recent state health inspection, could you explain the steps taken to address the single deficiency noted and how that has improved your processes?
  • 5How does your nursing staff coordinate with local medical providers to handle urgent health changes or emergencies for residents living on-site?
  • 6Since your facility is smaller with a 50-resident capacity, how does that intimate setting help you foster a stronger sense of community and connection among the residents?

Personalized based on this facility's data


Key Review Excerpts

Wonderful care and great staff

Family member/Visitor · 2021★★★★★

Beautiful, peaceful place

Visitor · 2023★★★★★

Great facilities

Visitor · 2017★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
81%
Registered nurses for medical care
Total Nursing
3.81hrs
93%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
12.1%
OH
28.2%
Butler
17.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
15.3%
OH
6.9%
Butler
14.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
OH
9.4%
Butler
15.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
14.4%
OH
5.8%
Butler
13.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.5%
OH
25.4%
Butler
25.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Butler
91.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.8%
OH
75.6%
Butler
77.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OH
78.4%
Butler
80.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Butler
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility shows recurring safety concerns with fire safety systems, exit door compliance, and electrical safety appearing across multiple surveys, though all issues have correction plans. Families filed complaints about accident prevention and nurse staffing transparency. While most deficiencies involve building safety rather than direct care, the pattern of repeated fire safety and exit door violations suggests ongoing facility maintenance challenges that families should discuss during visits.

Dec 11, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 11, 2025Routine
2
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Dec 5, 2023Complaint
1
0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

May 18, 2023Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Oct 17, 2019Routine
5
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Knolls of Oxford

Organization Type

nonprofit

Chain Affiliation

Chain Name

Bhi Senior Living

Chain Size

9 facilities nationwide

Ownership & Management

Owners

Bhi Retirement Communities INC

Owner (parent company) · Organization

100%

Key personnel

Tcf National Bank5% or Greater Mortgage InterestBloomstrom, JohnOfficer / DirectorCaldwell, JeffreyOfficer / DirectorDalton, DouglassOfficer / DirectorDearinger, RobertOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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