Strong Medicare quality ratings; public reviewers often praise resort-style, well-maintained grounds. Still worth an in-person visit.
based on 108 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Kirby Pines Manor has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: resort-style, well-maintained grounds and high-quality, gourmet dining options. Review the component ratings and current source records before deciding.
Kirby Pines Manor is widely praised by residents and their families for its resort-like atmosphere, well-maintained grounds, and high-quality dining experiences. While the vast majority of reviews are glowing, a small number of families have raised serious concerns regarding contract transparency, the return of entrance fees, and the quality of medical care in the rehab unit.
Quality Themes
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Concerns
Rating Trends
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Distribution · 108 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Buyer beware. This is a very nice facility and they talk a big game. However, they do not follow through on promises made. Getting anything taken care of after they have your very large check is like pulling teeth.”
“My dad terminated his contract with Kirby Pines before taking up residence at the facility. He is owed his entire Entrance Fee and they have not paid it to him. Kirby Pines has been drawing interest on it for 10 years.”
“The staff at Kirby Pines are all amazing!!! They are always kind and helpful. Everyone calls my mother (and all of the residents) by name when they speak.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Kirby Pines Manor shows a mixed inspection record with 9 deficiencies across 2 surveys, primarily involving fire safety systems and building maintenance issues. The facility had significant problems with fire safety equipment, emergency exits, and electrical systems in 2024, followed by infection control and dialysis care deficiencies in 2025. All identified issues have been corrected by the facility, suggesting responsiveness to regulatory concerns, though the shift from safety to clinical care problems warrants consideration.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Kirby Pines Manor
nonprofit
Owners
Psalms, INC
Owner · Organization
Key personnel
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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