Kiowa Hospital District Manor
Strong Medicare quality ratings; families often praise attentive floor staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
While the floor staff are reported to be kind and attentive to residents, you should be aware of past reports regarding administrative instability and poor management culture. We recommend asking current leadership about their staff retention strategies and how they ensure consistent quality of care during management transitions.
Google Reviews
Google Reviews
5 reviews analyzed“Kiowa Hospital District Manor receives highly polarized feedback, ranging from deep appreciation for resident care to significant concerns regarding management and workplace culture. While floor staff are noted for their positive interactions with residents, reviewers have highlighted instability in leadership and administrative practices.”
Quality Themes
Tap a score for detailsStrengths
- Attentive floor staff
- Compassionate resident care
Concerns
- Unstable or poor management practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With a 5-star staffing rating, how does your team ensure that the high level of individual attention mentioned by families is maintained throughout all three shifts?
- 2I noticed some feedback regarding leadership transitions; could you share how the current management team is working to ensure stability and consistent communication with families?
- 3Given the recent health inspection reports, what specific steps has the facility taken to address the cited deficiencies and improve those internal processes?
- 4With a smaller community of 29 residents, how do you tailor daily activities to ensure everyone stays engaged and feels a sense of belonging?
- 5Since this is a hospital district manor, how is the coordination between the nursing home staff and the hospital medical team handled during a resident's emergency or sudden change in health?
- 6How do you keep family members informed about their loved one's care plan and any changes in the facility's operational policies?
Personalized based on this facility's data
Key Review Excerpts
“Floor staff are good with residents. Management is currently in flux with an interim DON and an Administrator who is shifting the facility away from PEAK guidelines.”
“came home to see my mama after 3 years / ya'll have done excellent job taking care of her. my heart remains in her room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
1
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across surveys, with families having filed complaints about safety hazards and resident accommodations. Fire safety and emergency preparedness problems appear most frequently, alongside ongoing deficiencies in resident rights documentation and safety supervision. While the facility has correction dates for all deficiencies, the pattern of repeated fire safety violations and complaint-triggered issues regarding accident prevention suggests persistent operational challenges that families should discuss during visits.
Sep 4, 2025Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Jan 4, 2024Routine11
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 4, 2024Complaint3
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 16, 2022Routine6
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Kiowa Hospital District Manor
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit kdhks.com
Medicare data downloads
Original nursing home datasets
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